Quality Garden Supplies Reviews

10,811  •  Excellent
TrustScore 5 out of 5

4.8

In the Garden centre category

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Reviews4.8

10,811 total


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Rated 5 out of 5 stars

Would recommend

Customer service is great. I was contacted to discuss details of delivery as I live in a country lane. Nothing was too much bother for them. They listened and made sure message was passed on. Delivery guy went out of his way to respect property and ensure items were safely stored.

Date of experience: 07 November 2024

Reply from Quality Garden Supplies

Thank you very much for your review Julie. We are delighted with your kind comments.

Your feedback is very important to us!

Many thanks, QGS


Rated 5 out of 5 stars

Great lawn, great service

Good communication & service from the office in our intitial phonecall. Very helpful & answered all our questions. Lawn was delivered on time by a very helpful driver. Product looked beautifully fresh & as described; according to our project manager, was a dream to lay & of very high quality. It has recovered from its journey & is already rewarding us with daisies!

Date of experience: 24 October 2024

Reply from Quality Garden Supplies

Thank you for taking the time to share your review with us.

We're thrilled to learn about your experience with us and how pleased you are with our products and services

Your comments are valued highly and the team will be delighted with your feedback!

Best wishes, QGS


Rated 5 out of 5 stars

Very good quality manure and the…

Very good quality manure and the delivery driver provided an excellent service and dropped the pallet exactly where I needed it. Very pleased all round and I will be using Quality Garden Services again for sure. Thank you. Howard.

Date of experience: 01 December 2024

Reply from Quality Garden Supplies

We appreciate your review! It is wonderful to hear that you are happy with your shopping experience with QGS.

Thanks for your time and we hope that we hear from you again soon!

Best wishes, QGS.


Rated 4 out of 5 stars

The delivery was early

The delivery was early, but the driver delivered our neighbours pallet to me. When I noticed this he started to move the pallet back to his lorry but due to a defective cover on the folk truck he could not get the pallet over the footpath and the driving wheel was spinning, churning the tarmac. We eventually managed to get the pallet back onto my drive and get my pallet off the lorry and and onto our property. Due to the damage caused to the footpath we decided the safest way to get my neighbours coal to his home way to use our wheelbarrows due to the poor state of the FLT. The driver was advised to photo the damage but whether he did is debateable. As yet we have not heard from the local council, but on speaking to other locals the damage to the footpath has not gone unnoticed .

Date of experience: 05 November 2024


Rated 5 out of 5 stars

Why drive to buy a few bags of compost…

Why drive to buy a few bags of compost each time the wife asks when you can bulk order from QGS - great service and good quality compost and John Innes 3. Will be coming back to these guys again.

Date of experience: 08 December 2024

Reply from Quality Garden Supplies

We are so happy that you've enjoyed your shopping experience with us.

Thank you so much for taking the time to share your lovely review, we really appreciate this!

Best wishes, QGS


Rated 5 out of 5 stars

Have bought several things from QGS

Have bought several things from QGS. They have all been of great quality and have been delivered safely and on time. Also the Customer Services are excellent. Would definitely recommend.

Date of experience: 11 November 2024

Reply from Quality Garden Supplies

Thank you Janet for taking the time to leave a 5 star review!

Your feedback will be shared with the team and I am sure they will be delighted with your lovely comments.

Best wishes, QGS


Rated 5 out of 5 stars

Five star service every time

Forth large delivery from quality garden supplies. Everything spot on as usual ,great service in every way. Delivery company fantistic and very helpful too. Thanks again look forward to next purchase and delivery.

Date of experience: 18 November 2024

Reply from Quality Garden Supplies

We sincerely thank you for your valuable feedback Graham.

It is great to know that you rate us 5 stars!

Your custom is greatly appreciated.

Thanks again, QGS.


Rated 5 out of 5 stars

Great quality logs that burn beautifully

This is our 3rd delivery of logs. The logs are great quality, they burn beautifully. The bonus is the softwood crate can be chopped up and used for kindling so no waste. Service is quick and efficient and it is possible to choose the delivery date. We would highly recommend them and will definitely order again when we need more logs

Date of experience: 15 November 2024

Reply from Quality Garden Supplies

Thank you for taking the time to review your order Katherine!

We are thrilled to hear that you are satisfied with our products and services and we appreciate your continued custom!

Kind Regards,
QGS


Rated 3 out of 5 stars

ornament lovely. packaging not.

The glass ornament is lovely, but the packaging (as I've already told you) was appalling and dangerous.

Date of experience: 09 December 2024

Reply from Quality Garden Supplies

Thank you for your review, we are delighted to hear that you are happy with the Christmas bauble.

All feedback is important to us and will be passed on to our packaging department.

Best wishes, QGS.


Rated 5 out of 5 stars

Excellent from start to finish.

The delivery ran smoothly. The quality of topsoil compost mix appears to be excellent. Unfortunately my order wasn’t for enough and I can’t justify another large bag. If could sensibly reorder I would. Excellent service and an excellent product at a fair price. 5 stars!

Date of experience: 17 November 2024

Reply from Quality Garden Supplies

Thank you very much for sharing your comments.

We are so pleased with your 5 star feedback.

Best wishes, QGS


Rated 5 out of 5 stars

Used QGS before

Used QGS before. Although a slight issue about information from courier, this was quickly sorted by QGS customer support. Product arrived on time, helpful delivery chap and again , a top product. Thank you

Date of experience: 15 November 2024

Reply from Quality Garden Supplies

We appreciate the 5 star rating Rick!

We're really grateful to receive such fantastic feedback. It is great to see that you are happy with your order.

Many thanks, QGS


Rated 5 out of 5 stars

Vegetable Topsoil

This is the second delivery of Vegetable Topsoil we have ordered to finish off our 10 raised beds. Top quality product again from QGS, delivered on time and date we had asked for, the delivery guys were very helpful and put the pallet where we asked. A very good company to deal with.

Date of experience: 18 November 2024

Reply from Quality Garden Supplies

Many thanks leaving such a wonderful review Nigel!

Your feedback is extremely important to us, we really are thrilled with your comments on our products and services.

Best wishes, QGS


Rated 4 out of 5 stars

Quality product, great customer service

Compost delivered is of excellent quality. Comms with the delivery team very good. I understand the cost constraints but having delivery with a hoist rather than pallet truck would help.

Date of experience: 03 November 2024

Reply from Quality Garden Supplies

Thank you for the review David. We're delighted to learn about your experience.

Many thanks, QGS


Rated 4 out of 5 stars

Good Service

Thank you came on time, delivery person helpful. Good quality material. Now in the ground doing its work!
Thank you

Date of experience: 29 November 2024

Reply from Quality Garden Supplies

Thank you very much for sharing your feedback.

We are so pleased with to hear your kind comments.

Best wishes, QGS


Rated 5 out of 5 stars

Thank you QSG.

Thank you QSG.
All I can say its the first time using QGS and I am impressed and happy I chose them. Excellent communication and delivery. Products were in perfect conditions and I have manage to put the soil and turf straight away wothouth loosing time and the turf deteriorating. Thank you QSG. 5 🌟 service

Date of experience: 04 November 2024

Reply from Quality Garden Supplies

Thank you for the wonderful 5 star review, that is great to hear!

We value your kind words and your comments will be shared with the team here at QGS.

We hope to hear from you again soon!

Many thanks, QGS


Rated 5 out of 5 stars

Very happy

Very happy. Good quality product. Ordered very large bag of compost which proved to be very hard work filling multiple wheelbarrow trips to distribute around the garden. Will order smaller bags next time.

Date of experience: 25 November 2024

Reply from Quality Garden Supplies

We are so happy that you've enjoyed your shopping experience with us.

Thank you so much for taking the time to share your lovely review, we really appreciate this!

Best wishes, QGS


Rated 4 out of 5 stars

Great turf

Great turf, very helpful driver, but had to wait in all day, while the delivery time was put back three times.

Date of experience: 08 December 2024

Reply from Quality Garden Supplies

Thank you for taking the time to provide us with a positive review.

We are so pleased to hear your feedback.

Kind regards, QGS


Rated 5 out of 5 stars

I have been using your website for…

I have been using your website for years now, really good quality compost you have. I’m using g it around my allotment and gardens.

Date of experience: 08 December 2024

Reply from Quality Garden Supplies

Thank you for the 5 star review. It is wonderful to hear that you are happy with our products and services!

Your feedback is highly valued and we sincerely appreciate your continued custom.

Kind regards, QGS.