Ordering was easy
Ordering was easy. Information provided accurate. Delivery on time as promised. The safe was easy to set up just needed to read the instructions, couple of practise runs and done.
Date of experience: 04 December 2024
10,924 total
Ordering was easy. Information provided accurate. Delivery on time as promised. The safe was easy to set up just needed to read the instructions, couple of practise runs and done.
Date of experience: 04 December 2024
Great service, best price I could find. Ordering process easy and the key fob was posted directly. More than happy to recommend this supplier Safe.
Date of experience: 13 December 2024
Safe came very quickly. Perfect size. Fabulous bright pink colour. Works great. Granddaughter super happy.
Date of experience: 05 December 2024
I ordered an Avocet 3 star - double cylinder lock and 3 extra keys. It arrived within 3 days on the date specified, although Royal Mail didn't ask for a signature, despite that being specified, which was a little bit naughty of them.
The lock was expensive but is clearly a more secure, quality product with a smooth and fluid action and took seconds to fit. Highly recommended both the lock and the company.
Date of experience: 02 December 2024
Great service and product. A query I had was answered in a very professional manner and to my satisfaction.
Date of experience: 11 December 2024
Fantastic service and easy to order the product
Best thing was to book your next day delivery day online and pick any day of the week you wanted ordered Tuesday and asked to be delivered Friday
Brilliant
Date of experience: 05 December 2024
Arrived super fast even during Christmas rush! Great prices, great company.
Date of experience: 11 December 2024
I was looking for a padlock that would Illuminate at night, that was resistant to harsh weather conditions (including sea spray) and would be easy to operate. I bought the Igloohome Padlock 2…. It is exactly what I needed. Fantastic quality and I am very satisfied. It was the best purchase for my needs. Thank you.
Date of experience: 26 November 2024
Very polite and helpful, good product knowledge and a real easy transaction. Thank you
Date of experience: 10 December 2024
Locks as described and delivery prompt. Great choice online. CRC Nottingham
Date of experience: 12 December 2024
Really good service, I ordered an out of stock item. Had an email to say that it would be a delay in delivery (fair enough).
So they offered me an upgrade that was in stock for no extra charge
You can’t really argue with that
Date of experience: 03 December 2024
Good selection and great customer service. Only slight problem was that the site allows you to select multiple shipping dates without realising, which can double charge you. For example, adding an item to checkout and proceeding to checkout / delivery date selection and then going back to add another item prompts you to select a delivery date again during checkout. This can result in two delivery charges. This should not happen: either show that two delivery dates have been selected or only allow a single date for the entire order. Contacted customer support via the email/web form and they responded very fast to resolve it.
Date of experience: 29 November 2024
Came round, checked all my window locks, made the broken ones work again, and didn’t charge me for the effort! Not only that had some good advice about CCTV, alarms and security lights that was very useful, and I’ll def using their services for these.
Date of experience: 21 November 2024
If I could, I would give this company 100 stars! Their service is absolutely fantastic—a perfect combination of modern efficiency and traditional, personalized care. Placing an order online is incredibly simple, with plenty of detailed information and tips to ensure you make the right choice.
What sets them apart is the follow-up: they reached out personally to provide additional guidance on installation and handled all the arrangements seamlessly. I was quite anxious about getting things wrong, but they patiently answered all my questions (even the super silly ones!) and offered invaluable insights—all with the kindest and most reassuring approach.
From start to finish, the team was superb. Their professionalism, warmth, and attention to detail are unmatched. I genuinely couldn’t praise them more!
Date of experience: 02 December 2024
Great shopping experience once again with safe, had a few queries about my order details and Tracy was right on it and dealt with it. Would highly recommend. Not many firms can offer a service of ordering by 3pm and receive the next day by 12pm. Overall great prices, great support and great service
Date of experience: 28 November 2024
Got 5% discount fif black Friday. Delivery arrived quickly. Paid for install. The company had never seen my alarm before. I ended up on the phone to HomeGuard several times to understand how to get the alarm installed. The installer was very helpful, but I could have installed it myself. Not worth £200+
Date of experience: 02 December 2024
Friendly person I spoke to with good product knowledge. Unfortunately delivery company not as good they had pallet of horse feed for me and no safe, this was then corrected to days later when our safe was delivered.
Ashley Hubbard
Date of experience: 26 November 2024
The upgraded items were quickly installed and obviously more robust than previous items.
The additional PATLOCK item is quick & easy to install.
Date of experience: 04 December 2024
Quality safe at a very reasonable price. So much better than the rubbish that is sold at B&Q. The under floorboard safe isn’t too difficult to fit if you’re confident to carry out minor carpentry otherwise have it fitted by a qualified carpenter.
Date of experience: 12 November 2024
Delivered on time
Competitive price
Came well packaged
Date of experience: 11 December 2024