Simple Telecommunications Ltd Reviews

Hi Alan,

Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with our products and the level of service we provide.

Ensuring our customers understand every aspect of what we offer is incredibly important to us, and it's wonderful to know we’re meeting that goal.

We appreciate your recommendation and should you need anything just give the team a call on 0330 122 0000.

All the best

Simple Telecoms

Hi Carol,

Thank you so much for your kind review! We're delighted to hear that our service has helped solve the landline issue for your elderly Dad. We understand the importance of a smooth transition and are thrilled that Tony and our team could assist you effectively, especially in retaining your Dad's old number.

We greatly appreciate your recommendation and are here to assist with anything else you may need in the future. Feel free to contact the team on 0330 122 0000 if there's anything else we can do for you.

Warm regards,
Simple Telecoms

Hi Lesley,

Thank you so much for your kind words! We're delighted to hear that you had an excellent experience with our customer service team, especially Adam (Evan).

Providing personal and efficient service is a top priority for us, and we're thrilled that Adam could resolve the issues on your mother's phone promptly.

We appreciate your recommendation and are always here to assist you or anyone you refer to us. We hate call menu systems, so we don't have one. You will always get through to a person 24/7.

If you have any more questions or need further assistance in the future, please don't hesitate to Even on 0330 122 0000. Thank you again for choosing us!

Kind regards
Simple Telecoms

Hi Graham,

Thank you for taking the time to share your experience with us. We are delighted to hear that you found our package and contract exceptional, especially in a community that has been underserved. It's great to know that our installation process was quick and timely.

We strive to provide high-quality service and it’s encouraging to hear that our efforts are appreciated. Your feedback about the difficulty in getting jobs done well and our fantastic performance is particularly gratifying.

Regarding your comment about our business model, we aim to balance providing excellent service while sustaining our business. Your satisfaction is our top priority, and we are constantly working to improve our services.

If you have any further suggestions or need assistance, please don’t hesitate to contact us.

Best regards
Simple Telecoms

Thank you so much for your kind words and detailed feedback Annette.

We're thrilled to hear that you had a positive experience with Simple Telecoms, and will pass your kind comments on to the team.

It's heart warming to know that we could help your mother stay connected with her loved ones. Ensuring that she can use her familiar big button phone through our router solution is exactly the kind of support we strive to provide.

Your recommendation means a lot to us, and we're grateful for the opportunity to make a difference. If you need any further assistance, please don't hesitate to call the team on 0330 122 0000 Thank you again

Kind regards
Simple Telecoms

Hi Susan,

Thank you so much for your kind words and for choosing us for your telephone and broadband service!

We are delighted to hear that the transfer process went smoothly and efficiently and that our team could assist you effectively.

Your recommendation means the world to us.
We're committed to providing helpful and knowledgeable service, and it's great to know that we could make a positive impression.

We always strive to be accessible and personable, so we're glad you appreciate being able to speak directly with our team.

If there’s anything else we can do for you or if you have any questions in the future, please don’t hesitate to the team on 0330 122 0000

Thank you once again for your support.

Best regards,
Simple Telecoms

Helen,

Thank you for taking the time to share your recent experience with our team following the migration from John Lewis.

We appreciate your feedback and are delighted to hear that our staff provided exceptional communication and a high level of personal care, both over the phone and via email.

We understand that migrating services can sometimes encounter hitches, and we sincerely appreciate your understanding in such situations. It's heartening to know that our team went above and beyond to address and resolve any issues promptly, even if they were beyond our control.

Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you have any further questions or require additional support, please do not hesitate to reach out.

All the best

Simple Telecoms

Hi Agnes

Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with our customer service team, and will pass your comments on to them.

We pride ourselves on being friendly, helpful, knowledgeable, and most of all truthful and upfront, about everything.

If you have any further needs or questions, please don't hesitate to call the team on
0330 122 0000.

Best regards,
Simple Telecoms

Thank you for your kind review.
Our customer service team are always here to assist you and we hope you are pleased with your services. If you ever need any assistance, please do not hesitate to contact us on 0330 122 0000.
Simple Telecoms

Hi Sean,

Thank you so much for your wonderful feedback! We are thrilled to hear that you had a seamless and hassle-free experience with us. Providing excellent customer service is our top priority for us, and it’s great to know our team was helpful and kept you informed throughout the process.

We’re also pleased to hear that any issues you encountered were resolved quickly, ensuring your phone was up and running without delay. Your satisfaction is our ultimate goal, and your kind words affirm that we are on the right track.

If you ever need further assistance or have any questions, please don't hesitate to call the team on 0330 122 0000. Thank you for choosing us!

Best regards,
Simple Telecoms

Hi Angela

Thank you ever so much for taking the time to share your experience with us! We're absolutely thrilled to hear that you found our services to be fantastic.

We take great pride in our commitment to excellent communication and service, and it's heart-warming to learn that your interactions with us have been met with immediate responses and no waiting times.
Your mum's regained independence is truly invaluable, and we're delighted to have played a part in facilitating that.

Your kind words about our team's efficiency, friendliness, and willingness to go above and beyond mean the world to us, and we will pass you kind comments on to them. We strive to make every interaction as positive and helpful as possible, and it's incredibly rewarding to hear that our efforts have made a difference for you and your mum.

Once again, thank you for choosing us and for sharing your feedback. Should you ever need further assistance or have any questions, please don't hesitate to get in touch. We're here to help!

Warm regards,
Simple Telecoms

Hello Rod,

Thanks for the feedback.

We've examined the account and observed a number port issue, wherein both the temporary and old telephone numbers were displayed. This occurred due to the port not being released by Openreach.

Upon receiving the report, we promptly reached out to Openreach to rectify the situation.

All the best

Simple Telecoms

Hi JC,
We are so pleased we have been able to help and your positive feedback on our service is something we are really grateful for. If you ever need any assistance, please do not hesitate to contact us on 0330 122 0000.

Hi Ryan,

Thank you so much for your wonderful review!

We are thrilled to hear that you had such a positive experience with our service and support. We pride ourselves on making technology accessible and ensuring that every customer feels comfortable, regardless of their experience level.

It's always a pleasure to assist, and your recommendation means a lot to us. We’re here to help whenever you need us. Thank you again for your kind words!

Kind regards,
Simple Telecoms

Hi Emma,

Thank you very much for your glowing review! We greatly appreciate your feedback and are delighted to hear that our team provided you with excellent customer service while assisting you with setting up our service for your mother.

We understand the importance of clear communication and transparency when it comes to pricing and services, and we're thrilled to hear that your questions were answered swiftly and coherently.

We strive to make the process as seamless and stress-free as possible for our customers, without any pressure. It's wonderful to hear that you found the setup process easy and that you're experiencing better service than with BT.

If you have any further questions or need assistance in the future, please don't hesitate to call the team on 0330 122 0000, and thank you for choosing our service.

Kind regards
Simple Telecoms

Hi Michael,

Thank you so much for your kind words!

We’re thrilled to hear that you’ve had such a positive experience with both our product and customer service.

Providing a personal touch is something we truly value, and it means the world to us that it stood out to you.

If you need anything please just give the team call on 0330 122 0000. And thank you for your business

All the best

Simple Telecoms

Hi Brendan,
Thank you for your review.
Evan and John are very valued members of the team and I will be sure to pass on your kind words to them. We are really pleased we were able to help.
If you ever need any assistance, please do not hesitate to contact us on 0330 122 0000.
Simple Telecoms

Hi Amanda,

Thank you so much for sharing your experience with us! We're thrilled to hear that Nicola was able to provide the support you needed and keep you informed throughout the process. We understand how frustrating delivery issues and technical difficulties can be, so we're glad everything is resolved and that your new digital phone line is working smoothly.

Your recommendation means a lot to us, and we'll be sure to pass your kind words along to Nicola! If you need any further assistance in the future, don't hesitate to give us a call on 0330 122 0000

Best regards,
The Simple Telecom

Hi Sue,
Wow, thank you for such a brilliant review. We are always happy to help and we hope the new service is up and running well. If you ever need any assistance, please do not hesitate to contact us on 0330 122 0000.

Thank you for your excellent review! We are so pleased your experience with your relative lead to you becoming a customer with us too. We hope your service is working well.
If you ever need any assistance, please do not hesitate to contact us on 0330 122 0000.
Simple Telecoms