Wortleybrotherswoodengates Reviews

1,071  •  Excellent
TrustScore 5 out of 5

4.9

In the Garden category

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Reviews4.9

1,071 total


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Rated 5 out of 5 stars

Communication was clear and accurate

Communication was clear and accurate
Delivery date was on time but inconvenient at first but when i asked for a change this was accomodated
Delivery took place exactly as agreed
The gates are exactly as i orderred

Date of experience: 14 October 2020


Rated 5 out of 5 stars

Very pleased

Delighted with our purchase of drive way gates from Wortley Brothers, materials and craftsmanship second to none. Kept up to date with regards to delivery time, overall good experience

Date of experience: 13 October 2020


Rated 5 out of 5 stars

Gates look really well made

Gates turned up yesterday all as ordered and look really good, installation next week end! the gates look really well made and I am likely to be placing a further order before too long.

thankyou

Date of experience: 13 October 2020


Rated 5 out of 5 stars

Online gates order

Having ordered the gates on line I found the whole experience very easy. Worley Brothers emailed and text me keeping me informed exactly what was going on. I was given a delivery date and time which infact arrived 1/2 hour earlier than expected. The driver was very polite and helpful in getting goods in for me. The quality of the gates is well above my expectations. A good solid gate. Thank you all involved

Date of experience: 12 October 2020


Rated 5 out of 5 stars

Excellent service, lovely gate.

Ordered a front gate for our cottage on line with posts and all fixtures and fittings. It was very easy to order, the site said three week delivery time and everything arrived exactly on the date stated. The delivery arrived 6.00am, the driver extremely helpful. Our gate is perfect, beautifully made and sturdy. Really pleased.

Date of experience: 10 October 2020


Rated 5 out of 5 stars

Excellent service. Classy product.

Delivery was faster than originally advertised. Excellent communication by the carrier gave plenty of notice for the actual delivery. Very impressed with the quality and accuracy of the gate....just as required! Spot on.

Date of experience: 10 October 2020


Rated 5 out of 5 stars

Amazing Service and Fantastic Product

I am so pleased with our wooden gates - not only are they even nicer than I expected but I was helped throughout the ordering process by the very helpful team who noticed I had made an error with my measuring and flagged it for me. I really felt the company care about their customers and I am very pleased with our gates.

Date of experience: 09 October 2020


Rated 5 out of 5 stars

Quality all round.

High quality gates, beautifully made with nice design finishing touches. From order placement, through manufacture, to delivery I cannot fault this company. Very pleased, and even better now they are in position.

Date of experience: 08 October 2020


Rated 5 out of 5 stars

Excellent customer experience

Can't fault the process of ordering via the website. Easy and clear instructions how to measure accurately and wide range of options on types of gate and many designs of each style. Options of hardwood, finishes, door furniture and all accessories. Gate posts also offered.
A wealth of information provided on the website and telephone help line if you should require further assistance.
Progress with construction of your gate(s) is provided by email and advance notice of delivery time which in my case was accurate. A dedicated driver employed by the company too.
I haven't had the gate fitted yet but am very pleased with the construction and the look. Seems to be very high quality. I did have a question post delivery which was answered swiftly, satisfactorily and very promptly.
Look forward to having the gate in situ but rain stopped play. Great company to deal with.

Date of experience: 08 October 2020


Rated 5 out of 5 stars

Shrewsbury Bow Top wooden gates

After a lot of research we decided to go for the Shrewsbury Bow Top Wooden gates with Wortley Brothers. This was for a few reasons:

1) Size, quality and type of design
2) Speed to manufacture and delivery (included in the price) 21 days vs up to 12 weeks with some other companies

The gates have been delivered and they look fantastic, very chunky, very heavy and with a great smooth finish.

Delivery was no fuss, arrived on the date we were told at purchase. Peter who arrived with the gates notified us in advance and turned up on time and didn't need much help getting the gates off the lorry.

These gates weren't the cheapest we looked at but they look brilliant in person. We added our own finish with a well known brand of wood paint and the grain really shows through.

Just be aware, the prices quoted on the website are BEFORE VAT. That should really be made clear. Other than that, excellent gates and we are very happy.

Date of experience: 06 October 2020


Rated 5 out of 5 stars

Excellent

The communication from order to delivery was excellent. We knew exactly when our gates were being delivered and they were delivered by a very helpful driver. We are delighted with quality of the gates and would not hesitate to recommend.

Date of experience: 05 October 2020