614 total
I am using yesim since couple of years. It’s perfect for every day use and also for travel I recommend
Date of experience: 22 November 2024
Reply from Yesim
Thank you for sticking with Yesim over the years! We're so glad it’s been your reliable companion for both daily use and travel. Your recommendation means the world to us—here’s to many more seamless connections together! 🌍
I use this for 6 months. It provides very easy usage and fast internet for travel. App has support team to solveproblems.
Date of experience: 16 November 2024
Reply from Yesim
Thank you for sharing your experience! We’re delighted to hear that Yesim has been your reliable companion for 6 months, offering easy usage and fast internet for your travels. Our support team is always here to help whenever needed. Wishing you seamless connections ahead! 🌍✨
Love that the setup is easy.
When I reached Houston yesterday after the hurricane I realized that I needed data service which only AT&T had available in terms of towers in service, so I was able to pick this as the specific provider and able to use the day subscription. Loved it.
Date of experience: 09 July 2024
I picked their 5gb data plan . And for my 9 days trip to Italy it gave uninterrupted service and performance. Will recommend their service . Easy to install , setup .
Date of experience: 23 September 2024
Reply from Yesim
Hi! Thank you for your awesome feedback! 😊
We really appreciate the recommendation! Safe travels!
It's compatible with the 3 big mobile carriers from Canada, so I can get internet in all cities. It also has access to 5g network and the prices are competitives. The support is very accessible and when I had problems to configure at the beginning, I got help and the problems solved very fast. Definitely recommended.
Date of experience: 29 July 2023
Had great speeds with Yesim in Serbia and in Bulgaria. Only had some problems with it in Macedonia but the support was super friendly and helpful. Would definitely recommend the app
Date of experience: 25 May 2024
Reply from Yesim
Hi! Thank you for your positive review! 😊 We're glad to hear that you enjoyed great speeds in Serbia and Bulgaria. Sorry about the issues in Macedonia, but it's awesome that our support team could assist you. We appreciate your recommendation!
Have a wonderful day and safe travels!
Getting new data volume was very easy and everything went well, but I invited a friend to receive 5€, he got his 5€ but I didn’t receive anything
Date of experience: 04 September 2024
Reply from Yesim
Hello! Don't worry! Take a look at referral page in the app! You'll receive your bonus after your friend makes his first purchase!
In order to buy the e-sim it’s not buyer friendly. You aren’t able to get with customer service.
Date of experience: 04 November 2024
Reply from Yesim
Hello, we're sorry to hear about your experience. If the support doesn’t help, our senior management will sort it out. Could you please share more details one more time via email: [ complaints@yesim.app ]. We're here to help and improve your experience. Thank you!
I am very grateful to the company, everything went very well, excellent. 5G Internet was in both sides of Austria and Slovakia.I would also like to thank the contact center, which always helped me with my issues 24/7
Date of experience: 12 August 2024
Reply from Yesim
Hi! Thank you for your fantastic review! 😊 We're thrilled to hear that everything went smoothly and that you had excellent 5G coverage in Austria and Slovakia. It's great to know our contact center was helpful 24/7.
Have a wonderful day and happy travels!
This is an amazing app for all travellers.
Rates are reasonable, and it works around the globe
Date of experience: 18 November 2024
Reply from Yesim
Thank you for your fantastic feedback! Wishing you seamless connections on all your adventures! 🌍✨
Very slow Internet speed, no 4G, only LTE and it's annoyingly slow. Using it for the first time now in France, NO GOOD!!!
I should not have to contact support for this, this should be better in 2024!!!
Paid 22€ for 1 week to give it a try, I will not be using Yesim again.
Date of experience: 12 September 2024
Reply from Yesim
We're sorry to hear about your experience. Unfortunately, things don’t always go as expected. In France, you have access to several local operators, and if one has poor coverage in your area, another may offer better connectivity. You can easily switch between them in your device settings! If you reach out to our support team, I believe they can resolve the issue for you in just a few minutes.
I really enjoyed using Yesim in different countries in Europe. The data is fast and doesnt break up. It is the best esim plan and application. I highly recommend it.
Date of experience: 19 August 2024
Reply from Yesim
Hi! Thank you for your fantastic feedback! 😊 We're thrilled to hear that you enjoyed using Yesim across different countries in Europe and found the data fast and reliable. Your recommendation means a lot to us!
Have a great day and happy travels!
Last few years got used to Yesim service, was always exceptional while travelling around the globe - savings are amaising compairing to roaming charges.
This week had an issue with internet in Spain - support team resolved the issue in a few minutes.
Date of experience: 14 August 2024
I travel a lot, it helps me out in any part of the world. And even if something doesn't work right away, the support service will quickly help you set everything up. I checked it.
I tried it in Israel, France and now I'm writing this comment from Brazil. I have one wish, I would like the prices for tariff plans to be a little lower.
Date of experience: 17 October 2024
Reply from Yesim
Thank you for your feedback! 😊
It’s wonderful to hear that Yesim has been a reliable travel companion for you around the world, from Israel to France and even Brazil.
We're glad our support team could quickly assist whenever needed. We appreciate your suggestion about lower prices for tariff plans, and we'll be sure to pass it along.
Thank you for sharing your experience, and we wish you smooth travels ahead! 🌍✈️📱
The network was poor, it kept switching to some NOVA network which did not work. Out of 10 days I have beeen using this esim I only got 2 decent days. The support via whatsapp was nice.
Date of experience: 27 July 2024
Great app and flexible tariffs, you can choose something convenient for yourself! Support works 24/7. I am satisfied and recommend to use!
Date of experience: 03 October 2024
Reply from Yesim
Hi! Thank you for your great feedback! 😊 We're glad to hear you're enjoying the app and the flexibility of the tariffs. It's wonderful that our 24/7 support has been helpful too! If you ever need anything, don’t hesitate to reach out. Safe travels!
Problems during loading of the e-sim were solved quick and very easy to understand. In the USA, the system worked very good and mostly by providing 5G. Compliments
Date of experience: 30 August 2024
Reply from Yesim
Hi! Thank you for your wonderful feedback! 😊 We're glad to hear that the eSIM issues were quickly resolved and that the service worked great in the USA, especially with 5G coverage. We truly appreciate your compliments!
Have a fantastic day and happy travels!
Yesim is the only e-sim provider you will ever need. They have great tarifs including unlimited data unlike some competitors. Installation is very simple and support through Whatsapp is very helpful and fast.
Date of experience: 14 August 2024
Auto network selection did not pick the best network and I was not able to get any signal in the first two days. Only able to get signal when I manually select the telecom network
Date of experience: 24 July 2024
Bought eSIM, but can’t download the app and there no website? I bought it for 7 days for Italy. However there’s no start data or ending data. There’s no customer support..
Date of experience: 07 October 2024
Reply from Yesim
Hi! We're sorry to hear about the trouble you're experiencing. To clarify, we do have both a website and a Help Center directly in the app to assist you. You can visit our website at: https://www.yesim.app for more information, or access the Help Center through the app for 24/7 support.
Regarding your eSIM, the data should start as soon as you activate it. If you're having issues or need assistance, please feel free to reach out to our support team at: support@yesim.app. We're here to help resolve the issue as quickly as possible!
