Trade in. Upgrade. Save. It’s a win‑win‑win.

With Apple Trade In, you can get a great price for your current device and apply it towards a new one. You can do everything online. If your device isn’t eligible for credit, we’ll recycle it for free. It’s a great deal for you and the planet.

Simply start with a visit to our partner website for a trade-in estimate.¹ If your device isn’t eligible for credit, we’ll recycle it for free. It’s a win-win for you and the planet.

Select your device:

Get credit via bank transfer.

From getting an estimate to returning your device, we’ll help every step of the way.

  1. STEP 1

    See how much your trade-in is worth.

    First, get your trade-in estimate from our partner's website. Then, follow the prompts if you want to complete the trade-in with them.

  2. STEP 2

    Get your device ready to trade in.

    Our trade-in partner will send a confirmation email with instructions on how to back up your personal data and prepare your device before the courier arrives to pick it up.

  3. STEP 3

    Send it in.

    Your trade-in confirmation email will also show you in detail how to return your device, whether by courier or dropping off at an eligible location.

Quick answers about trading in online.

All the reasons to trade in with Apple. Including one very big �ne.

  • Easy in every way.

    Trade in online. Get credit via bank transfer.

  • Your privacy, protected.

    Whether you’re backing up, transferring or just erasing your personal data, we can show you how to handle it safely and securely.

  • Good for the planet.

    If your device is in good shape, we’ll help get it to a new owner. Or, if it’s seen better days, we can recycle it for free.

    Recycle your device

  • Green recycling logo.

    Doing more, using less. We’re using more recycled content in our products than ever before. And we’re recovering crucial materials from end-of-life devices to use again in new ones.

  • Green sketch drawing of Planet Earth.

    For a better future. By 2030, we aim to reduce our carbon footprint by using more recycled and renewable materials, clean energy and low-carbon shipping.

More questions? More answers.

  • You can trade in many different Apple devices for a credit by bank transfer. If your device isn’t eligible for any trade-in value, you can still recycle it with Apple for free.
  • Yes, engraved Apple products are eligible for trade-in. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value.
  • It depends on the device, model, manufacturer and condition. Answer a few questions accurately, and once we’ve received the device within the specified time frame and verified its condition, you’ll most likely receive the full amount of the estimated refund.

    Keep in mind that our trade-in partner need to receive your trade-in device within 14 days after you get the trade-in estimate from their website, and the condition of your trade-in needs to match what you told them.
  • Yes, the Apple Trade In programme is available on apple.com as well as in all our retail stores.

    A Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described.
  • On your iPhone, Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the  menu and go to About This Mac.

    If you’re still unable to find your serial number, follow this guide(Opens in a new window).

    You’ll need the serial number to see an accurate trade-in value for your iPhone, iPad, Mac or Apple Watch.
  • The sooner the trade-in partner receive your trade-in device, the sooner they can verify its condition and process your credit.

    For iPhone, iPad, Watch, the courier will inspect the device and confirm your trade-in value at the doorstep.

    All Mac trade-in must be sent to our trade-in partner for inspection within 14 days of trade-in order submission. It may take three to five business days for your credit to be processed.
  • You don’t have to, but you can always send in your chargers, cables, cases, and watch straps and we will recycle them responsibly. However, if you cancel your trade-in, we’ll be unable to return them to you.
  • Follow the instructions in the confirmation email you receive from our trade-in partner. Be sure to prepare your device for the courier before they arrive.

    Here’s how to prep your:

    iPhone or iPad(Opens in a new window)

    Apple Watch(Opens in a new window)

    Mac(Opens in a new window)

  • To turn off Find My on your Apple device:
    1. Tap Settings.
    2. Tap iCloud.
    3. Sign in with your Apple Account, if necessary.
    4. Turn off Find My.
    If you don’t have your physical device, you can turn off Find My via iCloud(Opens in a new window).
  • Once you receive your new device, follow the instructions in the trade-in email or trade-in kit on how to transfer your personal data.
  • If you haven’t dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device.

    If you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we inspect your device, you can choose to reject it.
  • Reach out to one of our Specialists by calling 1800-692-7753.
  • Yes. Apple Trade In lets you recycle any Apple device at an Apple Store location and on apple.com for free. Items accepted for recycling include the device as well as batteries, cables, cases, monitors, packaging and more. Free recycling is available to our commercial, education and institutional customers. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way.
  • Before you send us your device by post or drop it off at an Apple Store, make sure you have backed up your data. After saving your data, remove any personal data from the device you wish to recycle. You will no longer have access to the device after recycling it with Apple.

    If you are sending your old device by post, please note:
    Devices that contain batteries should be packed in compliance with all applicable laws, regulations and industry best practices, which typically include the guidelines below:


    • Do not send loose batteries.
    • Discharge the unit to less than 30%.
    • Do not send electronics that are disassembled into parts.
    • Do not send electronics with swollen, damaged or defective batteries.
    • For whole units, surround the product with at least 6 centimetres of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box.
    • Send only one device per box.