Transforming Healthcare with Apple Technology: An Epic, Epic Rover Rollout

In healthcare, being responsive to patients often means having the right tools at your fingertips. One large US healthcare system set out to enhance patient care by equipping nursing staff with iPhones pre-loaded with Epic Rover—a powerful tool for patient data and record-keeping. To make this vision a reality, they needed a smooth, hands-off rollout of 1,700 iPhones across multiple locations; a massive project requiring just the right blend of expertise, efficiency, and coordination.

The Need For Change

Picture a busy hospital floor where every second counts. Nurses rely on quick access to patient records and treatment data, but legacy computer systems slowed things down. Recognizing the need for a solution that would speed up processes, improve bedside care, and free up valuable staff resources, the healthcare network decided on a big move: implementing Epic Rover on iPhones to bring data directly to the nurses’ hands. The goal was clear, but the logistics of deploying so many devices were daunting. Without the staff bandwidth to manage such a large-scale project, they knew they’d need some help.

A Clear Path to Success

To make this project work, our team jumped in with a comprehensive service package for large-scale tech rollouts. Here’s how we made it happen:

• Procurement and Asset Management: We sourced 1,700 iPhones with everything they’d need—protective cases, charging stations, extra battery packs, and accessories to fit the busy healthcare environment. Each item was cataloged and prepped, so the customer didn’t need to lift a finger!
• Kitting and Configuration: We handled the full kitting and configuration of each device, setting up custom settings and essential healthcare apps. Devices came complete with peripherals like Beam Mobile cases, Cortex Decoders, and Infinea X scanners, ready to roll straight out of the box.
• Zero-Touch Deployment and White Glove Service: From prep to deployment, our team managed the entire setup and delivery directly to healthcare facilities, with Epic Rover being installed remotely through Apple’s Zero-Touch deployment model using Apple Business Manager and MDM, providing a truly hands-off experience. With project managers on deck to handle daily details, the customer’s internal team could stay focused on caring for patients.
• Agile and Reliable Support: When supply chain snags threatened timelines, our agile response kept the project on track. The rollout wrapped up on schedule, exceeding expectations and setting a new standard for reliability in technology deployments.

What It All Added It Up To

With the rollout successfully executed, the healthcare system saw some big improvements:

• Better Efficiency at the Bedside: Nursing staff now have quick, mobile access to patient information right where they need it—and can also input data like vital signs on the spot—reducing time spent on administrative tasks and giving them more quality time with patients.
• Less Strain on Internal Resources: By leaving the logistics to us, their IT  team avoided the heavy lifting of a massive deployment. We handled every step, allowing them to focus on their primary responsibilities.

Why This Rollout Matters

Research shows that mobile healthcare tools like Epic Rover make a meaningful impact on patient care, improving access to essential information and supporting timely, well-informed decisions. By integrating digital record-keeping, healthcare systems can reduce risks, streamline workflows, and enhance collaboration across departments.

This Epic Rover rollout was about more than devices—it enabled a more responsive, patient-centered approach to care. With each nurse equipped and ready to go, this healthcare network has further strengthened its commitment to accessible, efficient, and compassionate care.

Let’s Talk Tech That Makes a Difference

Ready to bring your healthcare team closer to the technology they need? Contact us today and see how we can make a difference.