Business Challenge

Banca Monte dei Paschi di Siena (MPS) has operated continuously since 1472, making it the world’s oldest bank. The bank’s employees serve four million customers at more than 2,000 branches. In addition, more than 150,000 customers use Widiba, the MPS Internet banking presence. Consorzio Operativo Gruppo Montepaschi develops, manages, and maintains computer and telecommunication systems for both traditional and digital banking. Two years ago, the group established a capacity management team to improve utilization of IT resources. Goals included developing an accurate view of the server landscape, gaining insight into usage, and rightsizing the environment to reduce costs while maintaining on-time service delivery for digital services.

BMC Solution

TrueSight Capacity Optimization is enabling the capacity management team to align resources with business services and reduce excess capacity, thereby reducing IT spend and increasing return on investment in IT resources.

Business Impact

TrueSight is the power behind a rightsizing effort that is resulting in a smaller, more efficient infrastructure that reduces costs and risk. Capacity managers now also have a view of resource utilization by application, making it easy to detect major demands during any defined period.

• Average server utilization increased from 5% to 30% and the team is now working toward an ultimate goal of 50 percent utilization.
  
• The team reduced the number of virtual machines (VMs) by 5% and decommissioned 89 physical servers.
• Rightsizing reduced disk space by nearly 15%.