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Goodwill Industries of Middle Tennessee provides digital and financial literacy classes, job training programs, and career coaching and hiring events, which it funds through its popular thrift stores. Protecting the personal information of clients is a key concern, but the organization was hampered by legacy security systems that were poorly integrated and inefficient.

To achieve better integration and performance across its WAN security stack, the organization turned to Fortinet. Today, Goodwill Industries of Middle Tennessee uses FortiGate Next-Generation Firewalls (NGFWs) to protects each location’s LAN edge, supported by the FortiGuard AI-Powered Security Services. FortiSwitch secure Ethernet switches provide LAN connectivity, and Fortinet Secure SD-WAN connects the organization’s sites. FortiAP access points provide wireless access within the Goodwill stores and other locations, while FortiExtender provides integrated 5G/LTE wireless WAN connectivity. With Fortinet, Goodwill Industries of Middle Tennessee has cut its SD-Branch costs in half while significantly boosting network performance for a better end-user experience. It is also better positioned to comply with industry security standards.

“By making the move to Fortinet SD-Branch, we have increased performance of the network and generated better security in support of the organization’s mission.”

– Ed O’Kelley, Vice President of IT, Goodwill Industries of Middle Tennessee

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Business Impact

Faster response to security events improves mitigation of any threats

SD-Branch costs reduced by half

Streamlined management of firewall policies makes IT staff more efficient

Local teams can troubleshoot LAN issues, saving IT time

“Amazing” network performance and seamless failover have reduced volume of help desk tickets

Employees can easily connect to Wi-Fi at any Goodwill location, vs. previously needing to be whitelisted separately for each site

 


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