Your SAM.gov system account password expires every 90 days. The system manager and system account administrator on the system account will receive reminder emails leading up to the password expiration.

If the password has a countdown above 0, you can select Reset Password and enter a new password. This option requires you to know the current password.

If the password has a countdown timer of 0, the password will be hashed and greyed out, and you must select the Forgot Password option.

First, select to receive a One-Time Password (OTP). This will send an email to the logged-in user. Retrieve the OTP from email and enter it into the prompt within the system account. Enter a new password, confirm the new password, and select Save.

Once you save the new password, the 90-day password timer will reset.

Resetting your password takes effect immediately. You will then be able to use the password with system calls.