Report non-compliance with tobacco and vaping product laws in NSW

When to report a retailer

If you believe a retailer is not complying with NSW tobacco retailing laws, or is illegally selling vapes, you should report it to NSW Health. Under NSW tobacco retailing laws, some common practices that retailers are not allowed to do include:

• ​selling illicit tobacco
  
• selling tobacco to people under 18
  
• ​displaying illegal advertising material.​
  

Learn more about retailing laws​

When to report non-compliance with smoke-free laws​

If you believe an indoor or outdoor smoking ban has been broken, you can report this to NSW Health. Some common places people are not allowed to smoke or vape include:​

• shopping centres
• cinemas
• libraries
• hospitals
• public swimming pools
• buses, trains, light rail and ferries
• public transport stops
• restaurants and cafes
• commercial outdoor dining areas.

Learn more about smoke-free laws​​

Other ways to make a report

The quickest and easiest way to make a report is online.​ However, you can also contact your local Public Health Unit (PHU)​. The PHU will ask you for:

• the name and address where the suspected offence occurred
  
• the date and time you witnessed the incident
  
• details of what you witnessed during the incident.​
  

Further information

If you would like clarification on NSW tobacco retailing laws, or vaping goods laws, you can call the Tobacco Information Line on 1800 357 412 before submitting a report.​​​​

To ensure you have access to the latest information, we recommend you visit this page regularly.​