Cross-border subscriptions: cross-border subscriptions are available for both adults and youth annual or monthly subscriptions.
Corporate subscriptions: are you a company interested? Send an email to info@arcobaleno.ch to make an appointment with a corporate mobility consultant.
Employees interested in purchasing or renewing a corporate Rainbow subscription are encouraged to contact exclusively the appropriate office within their company.
General Information
On Arcobaleno's website www.arcobaleno.ch you can browse information about Arcobaleno public transport tickets and passes (description, prices, refunds, points of sale, concessions, etc.). Searching for information is facilitated by the handy search engine.
The site also allows you to:
Download informational material (such as the timetable and brochures) in the download area
View informational films in the area Arcobaleno informs
Calculate zones and fares for tickets and passes by entering departure and arrival locations, via the fare calculator
Try out the Rainbow ticket dispensers virtually via the special simulator
Consult timetables via the ffs toolbox on the homepage of the Arcobaleno website
For information or inquiries about timetables, prices, zones, tickets, and passes, please contact your nearest point of sale:
Swiss Federal Railways SBB / Regional Trains Ticino Lombardy
-Contact Center SBB: 0848 44 66 88 (CHF 0.08/min)
-Consulting and Sales Stations: Bellinzona, Locarno, Lugano, Mendrisio and Chiasso. Opening hours can be found at www.ffs.ch/stazione
AutoPostale SA - Ticino Region
-Advisory and Sales Bellinzona: Tel. 0840 852 852, ticino@autopostale.ch, Monday-Friday 8 a.m.-6 p.m. Saturday 9 a.m.-12 p.m.
-Consulting and Sales Lugano: Tel. 0840 852 852, ticino@autopostale.ch, Monday-Friday 9 a.m.-5:30 p.m.
-Counseling and Sales Post Offices: Agno, Airolo, Bellinzona S. Paolo, Biasca, Caslano, Castione, Cevio, Chiasso 1, Cugnasco, Faido, Gentilino, Giubiasco, Lamone, Lodrino, Massagno, Mesocco (GR), Novaggio, Rivera, Roveredo (GR), S. Antonino, Sementina, Stabio, Tenero, Tesserete, Vira-Gambarogno
ABL - Autolinee Bleniesi SA
-Consulting and Sales: Post Office, Biasca
AMSA - Autolinea Mendrisiense
-Consulting and Sales: Balerna Headquarters Tel. 091 683 33 86, contatti@amsa.ch
FART - Ferrovie Autolinee regionali Ticinesi
-Advisory and sales: The Ticket Office Piazza Stazione 6600 Locarno-Muralto Tel. 091 751 87 31, labiglietteria@centovalli.ch
-Advisory and sales: Via Galli 9 6600 Locarno (S. Antonio) Tel. 091 756 04 00, fart@centovalli.ch
FLP - Lugano Railways
-Consulting and Sales: FLP Station, Lugano
TPL - Lugano Public Transportation
-Consulting and Sales Bus and Funicular: Lugano Centro, Corso Pestalozzi Tel. 058 866 72 24/25 vendita@tplsa.ch
SNL - Navigation Company Lake Lugano
-Consulting:Administrative Headquarters Viale Castagnola 12 6906 Lugano Tel. 091 222 11 11
For lost items, complaints about the transportation service offered by individual companies (delays, connections, etc.) please contact the company concerned directly.
For surcharge management service on buses, FLP trains and FART (no SBB/TILO):
AutoPostale SA - Collection
8080 Zurich
Tel. 0848 000 152 (CHF 0.08/Min)
Monday - Friday 08.00am-4.00pm.00
incasso@autopostale.ch
Only for questions about the general administration of the Rainbow Fare Community, new business contracts, the presence of the information van or the Rainbow app, write to: info@arcobaleno.ch