The point of contact for all of your requests You have a question about your insurance contract, an announcement to make or you need information? Our Customer Services are your exclusive point of contact. www.groupemutuel.ch/contactus Write to us or contact us by phone: we will provide an answer as quickly as possible. Our Customer Services are available Monday to Friday, from 08.00 to 18.00: Hotline 0848 803 111 l Email clients@groupemutuel.ch One single address for sending medical invoices (original documents) and letters: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In approximately 40 agencies and 6 service centres throughout Switzerland, our employees are available to welcome and advise you. Opening hours : from 8.00 to 12.00 and 13.30 to 17.00 (incl. on the eve of public holidays). Make life easier thanks to your Customer Area • Scan and send your invoices instantly • Consult your documents and refunds • Modify your contracts and personal data Download the application from your App Store Questions about the Customer area? • Your frequently asked questions on the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, 8am to 6pm) • Write to us at customer.area@groupemutuel.ch

Want to greet the day with a beautiful smile? We would be happy to help you! The many new possibilities available with modern orthodontics are exciting. For children, the first consultation should take place ideally at the age of 9 or 10. However, modern orthodontics has no age limit – treatments are also possible for adults. INITIAL CONSULTATION AND ORTHODONTIC ASSESSMENTIn general, it is your dentist who will recommend that you or your child visit or consult with an Orthodontics Specialist (CH). Of course, you can also arrange an initial consultation by your own initiative if you have any concerns ( go to contact form ).For children, the first consultation should take place ideally at the age of 9 or 10. However, orthodontics has no age limit and treatments are also possible for adults. During the first consultation , we will examine the jaw and positioning of the teeth. We will give you information about the possibilities for correction, the timeframe, the duration of treatment and the approximate cost. If a jaw or tooth adjustment appears to be necessary, sensible or desired, the next step would be to prepare the appropriate orthodontic planning documentation, such as photos, models of the jaw, as well as special digital x-rays and, if necessary, 3D images. This orthodontic examination is the pre-requisite for establishing an individual treatment plan and includes additional appointments for personal and detailed discussions with you or with parents and their child. During this session , you will receive a written cost estimate for the treatment. You will also be advised about the possibility of covering part of the cost with supplementary insurance. In each case, we will also verify if the basic health insurance or, in rare cases, the Swiss Federal Disability Insurance (IV) will cover all or part of the treatment cost. WE OFFER THE FULL RANGE OF ORTHODONTIC TREATMENTS For children and adolescents: removable growth-influencing appliances as well as fixed appliances (braces) for tooth regulation. Transparent variations are available by request. For adults, we focus on discreet or hidden appliances. Our practice is certified to use Invisalign ® and orthocaps ®for transparent splits or aligners, and Incognito ® and WIN ® for the lingual technique. Sponsoring We support the following sports teams and wish every athlete the best of luck!