Privacy Policy

This privacy notice discloses the privacy practices for Lux Optics, its apps, and companion websites. It will notify you of the following:

  1. What personally identifiable information is collected from you through
    the website and app, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

INFORMATION COLLECTION, USE, AND SHARING

Our apps may collect non-sensitive information for the purposes of diagnosing issues or otherwise helping improve our products. For example, in the event of an error within our apps, the app may upload an anonymized report to help our engineers troubleshoot the issue. Such diagnostics/analytics may contain the device model, OS version, available memory, and other non-sensitive information.

We are the sole owners of the information collected on this site and our apps. We only have access to/collect sensitive information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information
to anyone.

We will use your information to respond to you, regarding the reason you
contacted us. We will not share your information with any third party
outside of our organization, other than as necessary to fulfill your
request, e.g. to ship an order.

You may opt out of any future contacts from us at any time. You can do the
following at any time by contacting us via support@lux.camera:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

SECURITY

We take precautions to protect your information. When you submit sensitive
information via the website or our apps, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted
and transmitted to us in a secure way. You can verify this by looking for a
lock icon in the address bar and looking for "https" at the beginning of
the address of the Web page.

While we use encryption to protect sensitive information transmitted
online, we also protect your information offline. Only employees who need
the information to perform a specific job (for example, billing or customer
service) are granted access to personally identifiable information. The
computers/servers in which we store personally identifiable information are
kept in a secure environment.

If you have any questions or concerns about our privacy policy, you should contact us immediately via support@lux.camera.