Microsoft 365
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How Microsoft Viva became a business transformation engine at Microsoft
Business transformation is complex, multifaceted, and perpetual. It’s also firmly rooted in an organization’s culture, so it requires change management technology that meets human needs directly. At Microsoft Digital, the company’s IT organization, we have decades of experience leading technological…
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Unlocking deeper AI value at Microsoft with Microsoft 365 Copilot extensibility
Microsoft 365 Copilot extensibility is the next frontier of enterprise AI at Microsoft. By managing it effectively, we’re giving our employees the power to revolutionize how they access data and accomplish tasks. But how are we implementing this new framework?…
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Enhancing flexible work with AI: How we’re using Microsoft Places to empower our employees
The advent of flexible work has changed the way we think of the workplace here at Microsoft. Like other enterprises, we’re focusing on how we can coordinate, modernize, and optimize our approach to the fast-changing world of modern work. Microsoft…
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Microsoft 365 Copilot for executives: Sharing our Customer Zero deployment and adoption journey at Microsoft
Generative AI has captured the world’s attention, and businesses are taking notice. According to Microsoft’s annual Work Trends report, 70% of people would delegate as much work as possible to AI to lessen their workloads (Microsoft, Work Trends Annual Report: Will…
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Boosting HR and IT services at Microsoft with our new Employee Self-Service Agent in Microsoft 365 Copilot
Our employees at Microsoft are already using Microsoft 365 Copilot to find answers, work faster, communicate more effectively, and boost their creativity. Copilot has become a true personal AI assistant. To make this tool even more valuable to our employees…
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Measuring the success of our Microsoft 365 Copilot rollout at Microsoft
Microsoft 365 Copilot is a first-of-its-kind technology and demands a first-of-its-kind adoption process. We’re using new approaches to learning and development, community engagement and, of course, measuring success. Microsoft Digital, the company’s IT organization, has been leading the charge on…
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How we’re delivering demos in Microsoft 365 Copilot at Microsoft
Editor’s note: This is the fourth video in our ongoing series that showcases our in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot. For Robert Epstein, the key to a successful Microsoft 365 Copilot demo…
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Five tips for prompting AI: How we’re communicating better at Microsoft with Microsoft 365 Copilot
It’s all in the prompt. The AI revolution is here, and we’re finding that the best way to take advantage of it is to learn how to prompt it. Here in Microsoft Digital, the company’s IT organization, we’ve had early…
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Getting your Microsoft 365 Copilot training right
Editor’s note: This is the third video in our ongoing series that showcases our in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot. Kai Cheng is among our first employees to train her colleagues on…