Microsoft Teams

November 6, 2024

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Keith Boyd

How Microsoft Digital improves its own employee experience—and yours—as Customer Zero

Anyone who has been around the technology industry for a while is familiar with the concept of “dogfooding.” “Eat your own dog food” is a phrase that has been in use at Microsoft since the 1980s, and it is common…
October 24, 2024

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Danielle Veluz

Location-based routing enables Microsoft India move to Microsoft Teams

Editor’s note: This story has been updated with new details and updated terminology. Location-based routing helped Microsoft overcome the challenge of finally moving its employees in India from Skype for Business to Microsoft Teams. Made more challenging by the outbreak…
October 19, 2024

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Lukas Velush

How we’re recapping our meetings with AI and Microsoft Teams Premium at Microsoft

Traditionally, missing a meeting—or even just a part of it—could mean being left behind while the rest of the team pressed forward. Referring to prior meetings was tedious, requiring employees to sift through hours of recorded dialogue to find specific…
September 7, 2024

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Lukas Velush

Empowering employees after the call: Enabling and securing Microsoft Teams meeting data retention at Microsoft

Microsoft Teams meetings help our globally distributed and digitally connected employees create meaningful hybrid work experiences. When those meetings are recorded and transcribed or their data becomes available to AI-powered digital assistants, their impact increases. Although these features have proven…
August 6, 2024

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Lukas Velush

Buzzing on Microsoft Teams Rooms technology internally at Microsoft

There’s been a lot of buzz around The Hive, our laboratory for building and testing new meeting room technology with Microsoft Teams Rooms. And for good reason—The Hive is where we in Microsoft Digital (MSD), Microsoft’s IT organization, create cutting-edge…
July 15, 2024

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Lukas Velush

How Microsoft enables its employees to work remotely with Microsoft Teams

When Microsoft employees choose to work remotely, they are empowered to stay productive and connected by using Microsoft Teams. “Over the past few years, employees have embraced hybrid work and enjoy the balance that it brings to their lives,” says…
June 17, 2024

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Keith Boyd

Transforming Microsoft with Microsoft Teams: Collaborating seamlessly, teaming up fearlessly

On March 13, 2017, Microsoft announced the general availability of one of our most important products ever. It wasn’t an update to the Windows operating system or a new Microsoft Azure service. It was the launch of Microsoft Teams, an…
June 7, 2024

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Inside Track staff

Microsoft Teams increases collaboration in the modern workplace at Microsoft

At Microsoft, we’re increasing the collaborative capability of teams across the company with Microsoft Teams. We’ve initiated a fundamental change in the way our employees interact and communicate, with Microsoft Teams as the hub for communicating, meeting, and calling. We’re…
June 4, 2024

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Lukas Velush

Getting hybrid right: How we’re transforming large meetings at Microsoft

It’s a new era, and even meeting rooms must reinvent themselves. “In 2024, meeting rooms are reinterviewing for their jobs,” says Matthew Marzynski, a principal product manager for Microsoft Digital, our IT organization here at Microsoft. And just like any…
May 14, 2024

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Dawn Lee

Disability as a strength: Three practices to help you create inclusive experiences at your company

Our mission at Microsoft is to empower every person and every organization on the planet to achieve more. Our Microsoft Digital Employee Experience team lives this mission every day by empowering employees across the organization with inclusive digital and physical…
April 30, 2024

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Claire Sisson

Five ways Microsoft Teams has transformed Microsoft

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Wow, what…
April 24, 2024

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Inside Track staff

Using Microsoft Teams and ServiceNow to enhance end-user support at Microsoft

Our Microsoft Digital Employee Experience team is improving our support experience by partnering with ServiceNow to incorporate modern support-agent functionality into our environment by using ServiceNow Virtual Agent and Microsoft Teams. As a result, our support team and the employees…

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