ヘルプセンター

If you are looking for information before buying tickets, please contact our official Ticketing partner: 

• MotoGP™: tickets.motogp@pg-mc.com
• WorldSBK™: tickets.worldsbk@pg-mc.com 

For queries or issues related to purchased tickets, you should contact the agency or vendor through which your ticket purchase was made (if that is motogp.com, please also use the emails provided above). 

Any Digital Guest Pass ticket-related issues will be addressed by contacting our dedicated support at participants@motogp.com. 

現行シーズンの公式カレンダーは、ウェブサイト (motgp.com) の「カレンダー」から確認できます。

iOSアプリとAndroidアプリにおいては、スクリーン下部のメニューから「カレンダー」にアクセスします。

なお、TVアプリには「カレンダー」セクションがなく、グランプリが行われる週末の間、現在のイベントのスケジュールのみが表示されます。

Yes, your subscription is active until its expiration date arrives and the paid period has been covered. Canceling only disables the automatic renewal to the following subscription.

In the case of a Season VideoPass, you will still have full access until the season ends plus during the Off-Season months, until a couple of weeks before the first race of the next season.

Yes, our website’s VIDEOPASS section now displays all its content as “no-spoiler”, both in the titles and preview images.

In our official apps for iOS and Android devices, you can also set the VIDEOS section as your default page to access always without spoilers.

There are no 2025 Season subscriptions available at this moment, but there are other options that could suit you.

The options available to you at this moment are the ones displayed on the VideoPass Subscription page once logged.

You may find other options, like the Yearly or Monthly VideoPass subscriptions if you purchase from our official iOS and Android apps.