With MTN Device Trade-in (NI DILU), existing MTN customers can upgrade their old devices (Basic phones, Feature phones or Smartphones) to new Smartphones without any other condition related to buying voice or data services.
Interested customers will be able to get their old devices graded, valued, and receive an instant voucher. Upon agreeing with the valuation, the customer will then choose any Smartphone in an MTN shop and get a discount that is equivalent to the issued voucher.
Buy new device, trade in your current one
Online device trade - In (NI DILU)
If you are a new MTN customer
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customercare.rw@mtn.com
customerservice.rw@mtn.com
info@mtn.com
reception.rw@mtn.com
+250 788 312 011
+250 788 310 044 (Sign language)
MTN Centre, KG 9 Ave, Kigali
Monday – Friday
8AM – 9PM
Weekend
9AM – 5PM
MTN (PTY) LTD is an authorised Financial Service Provider, underwritten by Guardrisk Insurance Company. FSP license number: 44774
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