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I have problems making voice calls on my Samsung Galaxy A50
If you have problems making voice calls, there may be several causes of the problem.
Slide two fingers downwards starting from the top of the screen.
Press the phone icon.
Contact customer services to have a new SIM sent to you.
Try making a call later or when you're in another area. Check the network status in your area for planned or unforeseen events, such as maintenance or outages which may affect your O2 services.
Try making a call to another number.
Slide two fingers downwards starting from the top of the screen.
Slide two fingers downwards starting from the top of the screen.
Contact customer services to have your number reactivated.
Try making a call later when you're in an area with better network coverage. View our network coverage map.
