O2 You have been successfully logged out

Ready to check out?

You still have items in your basket. Order by midnight for free next working day delivery.

Check out now

Help and support for
Samsung Galaxy S20 5G

Android 10.0
Samsung Galaxy S20 5G

Most viewed guides

Insert SIM and battery
Activate eSIM on your phone
Turn your phone on and off
Restart your phone
Improve battery life

Set up and first use of your Samsung Galaxy S20 5G

Troubleshooting

I can't turn on my phone
I can't start my phone

First steps

Insert SIM and battery
Turn your phone on and off
Charge your phone
Transfer content from another phone
Activate Google account on your phone

Security settings

Turn SIM lock on or off
Turn the lock code on or off

Sound and screen settings

Change ringtone
Turn silent mode on or off
Set date and time on your phone
Turn notifications on or off
Screenshot on your phone

eSIM

Activate eSIM on your phone