According to a survey on e-commerce and online shopping in Malaysia, as of January 2023, more than 54 percent of the respondents said the main challenges to online shopping was the lack of guarantee for product quality. This was followed by delayed or slow delivery, with around 41 percent of the respondents said this was the main challenge to online shopping.
Main challenges for online shopping among consumers in Malaysia as of January 2023
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Standard Insights. (April 5, 2023). Main challenges for online shopping among consumers in Malaysia as of January 2023 [Graph]. In Statista. Retrieved January 08, 2025, from https://www.statista.com/statistics/1385802/malaysia-main-challenges-for-online-shopping/
Standard Insights. "Main challenges for online shopping among consumers in Malaysia as of January 2023." Chart. April 5, 2023. Statista. Accessed January 08, 2025. https://www.statista.com/statistics/1385802/malaysia-main-challenges-for-online-shopping/
Standard Insights. (2023). Main challenges for online shopping among consumers in Malaysia as of January 2023. Statista. Statista Inc.. Accessed: January 08, 2025. https://www.statista.com/statistics/1385802/malaysia-main-challenges-for-online-shopping/
Standard Insights. "Main Challenges for Online Shopping among Consumers in Malaysia as of January 2023." Statista, Statista Inc., 5 Apr 2023, https://www.statista.com/statistics/1385802/malaysia-main-challenges-for-online-shopping/
Standard Insights, Main challenges for online shopping among consumers in Malaysia as of January 2023 Statista, https://www.statista.com/statistics/1385802/malaysia-main-challenges-for-online-shopping/ (last visited January 08, 2025)
Main challenges for online shopping among consumers in Malaysia as of January 2023 [Graph], Standard Insights, April 5, 2023. [Online]. Available: https://www.statista.com/statistics/1385802/malaysia-main-challenges-for-online-shopping/