If they had a choice of companies to buy from, around 64 percent of consumers interviewed in a 2023 Brazil survey said they would choose a company that offered good products or services, followed by around 55 percent of respondents who selected good customer service support. Additionally, 37 percent stated that they preferred low prices, 11 percent said they valued companies that did good things for society, and 33 percent reported preferring companies with an easy-to-use website or app..
Leading brand loyalty drivers among consumers in Brazil in 3rd quarter 2023
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Qualtrics. (April 30, 2024). Leading brand loyalty drivers among consumers in Brazil in 3rd quarter 2023 [Graph]. In Statista. Retrieved January 06, 2025, from https://www.statista.com/statistics/1479680/customer-loyalty-drivers-brazil/
Qualtrics. "Leading brand loyalty drivers among consumers in Brazil in 3rd quarter 2023." Chart. April 30, 2024. Statista. Accessed January 06, 2025. https://www.statista.com/statistics/1479680/customer-loyalty-drivers-brazil/
Qualtrics. (2024). Leading brand loyalty drivers among consumers in Brazil in 3rd quarter 2023. Statista. Statista Inc.. Accessed: January 06, 2025. https://www.statista.com/statistics/1479680/customer-loyalty-drivers-brazil/
Qualtrics. "Leading Brand Loyalty Drivers among Consumers in Brazil in 3rd Quarter 2023." Statista, Statista Inc., 30 Apr 2024, https://www.statista.com/statistics/1479680/customer-loyalty-drivers-brazil/
Qualtrics, Leading brand loyalty drivers among consumers in Brazil in 3rd quarter 2023 Statista, https://www.statista.com/statistics/1479680/customer-loyalty-drivers-brazil/ (last visited January 06, 2025)
Leading brand loyalty drivers among consumers in Brazil in 3rd quarter 2023 [Graph], Qualtrics, April 30, 2024. [Online]. Available: https://www.statista.com/statistics/1479680/customer-loyalty-drivers-brazil/
