The statistic presents information on bank consumer complaint handling process in the United States in 2013, by bank asset size. In 80 percent of banks with assets of ten billion U.S. dollars or higher, search of social media websites for complaints or negative statements about the bank was done.
Does your consumer complaint handling include the following activities?
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American Bankers Association. (July 15, 2013). Does your consumer complaint handling include the following activities? [Graph]. In Statista. Retrieved March 31, 2025, from https://www.statista.com/statistics/318438/bank-consumer-complaint-handling-process-usa/?__sso_cookie_checker=failed
American Bankers Association. "Does your consumer complaint handling include the following activities?." Chart. July 15, 2013. Statista. Accessed March 31, 2025. https://www.statista.com/statistics/318438/bank-consumer-complaint-handling-process-usa/?__sso_cookie_checker=failed
American Bankers Association. (2013). Does your consumer complaint handling include the following activities?. Statista. Statista Inc.. Accessed: March 31, 2025. https://www.statista.com/statistics/318438/bank-consumer-complaint-handling-process-usa/?__sso_cookie_checker=failed
American Bankers Association. "Does Your Consumer Complaint Handling Include The following Activities?." Statista, Statista Inc., 15 Jul 2013, https://www.statista.com/statistics/318438/bank-consumer-complaint-handling-process-usa/?__sso_cookie_checker=failed
American Bankers Association, Does your consumer complaint handling include the following activities? Statista, https://www.statista.com/statistics/318438/bank-consumer-complaint-handling-process-usa/?__sso_cookie_checker=failed (last visited March 31, 2025)
Does your consumer complaint handling include the following activities? [Graph], American Bankers Association, July 15, 2013. [Online]. Available: https://www.statista.com/statistics/318438/bank-consumer-complaint-handling-process-usa/?__sso_cookie_checker=failed
