This statistic displays the results of a survey conducted among Trenord customers in Italy in 2016 and 2017. Trenord is an Italian regional railway company that operates in the region of Lombardy. Over this period, the share of customers satisfied with safety on board increased from 64 to 72 percent.
Share of Trenord customers satisfied with travel safety in Italy in 2016 and 2017
The level of satisfaction was assessed according to a scale within the range of 1 (not at all satisfied) to 10 (completely satisfied). The data shown in the this statistic takes into account customer satisfaction rates equal or superior to 6.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Trenord. (February 25, 2018). Share of Trenord customers satisfied with travel safety in Italy in 2016 and 2017 [Graph]. In Statista. Retrieved January 24, 2025, from https://www.statista.com/statistics/698933/customer-satisfaction-with-travel-safety-on-trenord-s-trains-in-italy/?__sso_cookie_checker=failed
Trenord. "Share of Trenord customers satisfied with travel safety in Italy in 2016 and 2017." Chart. February 25, 2018. Statista. Accessed January 24, 2025. https://www.statista.com/statistics/698933/customer-satisfaction-with-travel-safety-on-trenord-s-trains-in-italy/?__sso_cookie_checker=failed
Trenord. (2018). Share of Trenord customers satisfied with travel safety in Italy in 2016 and 2017. Statista. Statista Inc.. Accessed: January 24, 2025. https://www.statista.com/statistics/698933/customer-satisfaction-with-travel-safety-on-trenord-s-trains-in-italy/?__sso_cookie_checker=failed
Trenord. "Share of Trenord Customers Satisfied with Travel Safety in Italy in 2016 and 2017." Statista, Statista Inc., 25 Feb 2018, https://www.statista.com/statistics/698933/customer-satisfaction-with-travel-safety-on-trenord-s-trains-in-italy/?__sso_cookie_checker=failed
Trenord, Share of Trenord customers satisfied with travel safety in Italy in 2016 and 2017 Statista, https://www.statista.com/statistics/698933/customer-satisfaction-with-travel-safety-on-trenord-s-trains-in-italy/?__sso_cookie_checker=failed (last visited January 24, 2025)
Share of Trenord customers satisfied with travel safety in Italy in 2016 and 2017 [Graph], Trenord, February 25, 2018. [Online]. Available: https://www.statista.com/statistics/698933/customer-satisfaction-with-travel-safety-on-trenord-s-trains-in-italy/?__sso_cookie_checker=failed
