Contact Us

Need help logging in?

For help accessing your account on the SVB Go platform, select the Login Assistance link near the bottom of the Welcome to SVB Go - Login Page.

Please note: In order to complete the Reset Password function online, you must first have the SVB Go Mobile App downloaded and set up with Biometric Authentication.

If you need additional login assistance, please call one of the phone numbers listed below. For your account security, we are unable to handle these requests via email.

Client Services

International Toll Free

Card Services

24 hours a day, 7 days a week

CardServices@svb.com
1.866.553.3481 (toll free)
+1 (001) 408.654.1039 (international)

SVB Foreign Exchange Client Support

5:00 AM – 5:30 PM PT M-F 

ClientSupport@svb.com
1.888.313.4029

SVB Foreign Exchange Desk

SVB's Foreign Exchange Desk and our Online Banking FX platform are open from Sunday, 5:00 PM PT through Friday, 1:30 PM PT. During this time, the FX desk and our Online Banking FX platform are available 24 hours a day, excluding some holidays. For holiday and availability information please visit FX Trading Hours.

FX Desk

Sunday 5:00 PM PT – Friday 1:30 PM PT

FXHelp@svb.com
+1 888.313.4029

SVB Merchant Help Desk

24 hours a day, 7 days a week

1.866.882.9358 (toll free)

SVB Asset Management

7:00 AM – 5:00 PM PT M-F

LiquidityAccountManagement@svb.com
1.866.719.9117 (toll free)