Treating People Fairly

At Touch 'n Go Group, fairness is key. We champion an inclusive workplace that prioritises the well-being, safety, and growth of all employees, while also standing up for minority and vulnerable groups in our community.

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Diversity, equality & inclusive workspace 

We believe in the power of an inclusive workplace that celebrates the unique strengths and perspectives of every individual.

As of December 2023, Touch ‘n Go Group has

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A workforce that boasts 51% women, exceeding the global tech industry’s gender diversity average of 26.7%

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Embraced neurodiversity by providing internship opportunities to five neurodiverse talents in 2022 and contract employment to four neurodiverse talents in 2023

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Educated staff and equipped managers with the know-how on supporting and collaborating with neurodiverse colleagues

Supporting self-advocacy for those with learning challenges

Touch ‘n Go Sdn Bhd raised RM200,000 for United Voice, supporting self-advocacy efforts with special design cards featuring art by artists on the spectrum.

This initiative :

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Generated over RM15,000 in revenue through their entrepreneurship programme

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Impacted approximately 60 people in their self-advocacy national conference in 2023

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Additionally, TNG Digital and Visa jointly raised RM1,000,000 for United Voice in 2023 through applications for the Touch ‘n Go eWallet Visa Card, designed by an artist on the spectrum, aiding members with learning disabilities.

Empowering children on the spectrum for a brighter tomorrow

In 2022, Touch ‘n Go Sdn Bhd partnered with IDEAS Autism Center to develop a pre-vocational training programme tailored for children aged 10 to 14. Aimed at enhancing their prospects for vocational college entry and gaining meaningful employment, the programme currently supports 16 children from B40 families

Creating employment opportunities for individuals with cerebral palsy

Touch ‘n Go Sdn Bhd helped build the Sunshine Cafeteria at the Spastic Children’s Association of Selangor & Federal Territory, creating employment opportunities for the associations’ members while providing a place for the community to lounge

This has enabled the NGO to:

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Generate more than RM40,000 in revenue from 2022 to 2023

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Train three individuals with cerebral palsy as cafeteria employees

Community outreach

Employees of Touch ‘n Go Group have spent more than 3,000 volunteering hours and donated approximately RM3 million between 2021 and 2023 to several NGOs nationwide, spreading festive cheer for Raya, Chinese New Year, Kaamatan, Deepavali, and Christmas. We also collaborated with The Assembly Soup Kitchen (TASK) to distribute meals to 360 refugees in December 2023, with 60 of our staff volunteering.

Other Sustainability Core Pillars