Best in Chalet

Sep 14, 2024

TP

I asked them to give us the opportunity to enter at night, they refused, ALTHOUGH it is "self service" where you are sent a code! This is a 5 story hotel and there were rooms available as I could see on hotels.com! We came all the way from Denmark and we were incredibly tired. The employee with whom I wrote even wrote "what is your problem", because I wrote that we should have a room now and that we were incredibly tired - when you book a room online it says that you can choose your own arrival, but the employee would not answer until the morning even though he had answered at night with "what is your problem"! Firstly, it is VERY expensive for such a hotel! Secondly, the hotel is full of a lot of different people - would definitely not recommend the hotel if you have small children! Third, their bedside lamp didn't work, their comforter inside the bed was brown, pillow was terrible! The bathroom smelled awfully like sewage. We had no parking even though they have parking behind the hotel! So you ALSO have to pay attention to that! They don’t answer on any calls to!!! All in all no star from here!