Best in Gas Company

A day ago

Esso garage Milnrow, I pulled in with a warning light on my car for low tyre pressure. I’m a single mum and had my 2 kids in the car in bad weather. I have no idea what I’m doing with cars so asked if someone could assist me to fill the tyres. They basically came person there just told me to Google it and left us with no help. Tell me what is the point in manning these stations if no service is offered? Quite frankly I am appalled they just left me and my kids there with the issue.

Dec 20, 2024

One star as you cannot give none. Still waiting for gas. Its now over a week despite promising to deliver within 4 days. Nearly Christmas two 86 years old and a 12 year old in the house. No heating and unable to cook. Appalling.

Dec 25, 2024

A big appreciation and thank you to the team that attended my property in Halifax on Christmas Eve we had no power going to the house and they worked all night to get it back just in time for Christmas we are very grateful

3 days ago

BM

Started having electrical issues, (flashing lights, major voltage surges, tripped GFI's) about 2 months ago, and they kept getting worse. I noticed a tree limb laying across the incoming power lines of my neighbor, and my home. Called S.C.E. and explained the issues. Service tech came by later that day, said "nothing wrong with the power, must be a short in your attic somewhere". He removed the tree branch, but that did not help. Called my electrician, who checked all over the house, attic, electrical panel, etc. and found that the service cables from the power pole to the "Angel Head" had 4 splices that were all loose. He then called S.C.E. to have those cabels replaced, which they did the next day. No help, lights still flashing, voltage surges, etc. I then checked with my next door neighbor who told me he was having the same issues, even though they ALSO replaced the cables to his home. ONE DAY LATER.....MAJOR issues with power surges, tripped G.F.I.'s, and flashing lights! Noticed yet ANOTHER S.C.E. truck parked 2 doors down, and a tech was replacing that home's cables as well! I checked with that neighbor who told me he was having those same issues! Called S.C.E. once again and put in yet another service ticket. About an hour later, received a message from them stating "power has been restored". No mention of what the cause was, or if it would happen again..... What an experience, fortunately it was finally resolved

6 days ago

MC

tank rental went from $26.60 on 1/3/24 to $51.60 1/3/25, had them come out to level the tank in March 2024. He shoved a crushed beer can under the legs and said that was good enough! the whole time he was here he was on his cell phone. When this tank is empty, I'll shove it over onto the driveway and have them come get it. Worst company ever to deal with. Their empathy is non existent. don't even bother sending them the review, they don't give a crap!!!!

Dec 20, 2024

Awful company. Received a letter from LCS stating they were chasing a bill for £488 from three years ago when a tenant had left our property until the new buyer bought the house(a 2 month period and the house was completely empty and unoccupied). Even when I gave them the actual meter readings supplied by our letting agents managing our property at the time (rather than the previously estimated figures) they wouldn't accept them. They insisted they had to be date stamped photos. Eon had already emailed us to say they would accept the meter readings from the letting agents. They still relentlessly tried to extort the £488 until Eon stepped in, updated the readings and we paid the outstanding amount of £30. Apparently I can't complain to the financial ombudsman as this debt is from a utility company. I'm not sure if I can complain to anyone but this review is a start.

Nov 17, 2024

SH

Tried to cancel by email and telephone but does not work since no english support. Got referred to the customer portal but impossible to reset password since no reset email is getting sent out. They are still sending innvocies for their service. Stay away at all cost

Dec 16, 2024

I made a request for Enel Fix Web Luce with subentro for my new house. As I did the process online, I wanted to follow the procedure, but I didnt receive any email. I called the call center, and figured out something didnt go well with my application. I talked with a subentro consultant who told me that I should receive an email. That email never arrived. I called again, and made the same talk. That email didnt arrive again. I called again and another consultant told me that he solved my problem and everything is fine and I should just wait. I waited. I moved to my new house without light. I called again. Another subentro consultant told me a totally different thing and created a new request for my case. 10 days passed since the first day I made the request. I have no light. I dont know when I will have light. There is a good chance that I enter the new year without light. Stay away from that company.