Best in Hot Tub Store

A day ago

TO

Will continue to order from Barefoot. They have been very helpful.

2 days ago

SA

I could not find the correct lid for my Antigua hot tub on your website. Tim (customer sevice) helped guide me to the correct method to order. I ordered by phone with Charity, very helpful! Thanks!

2 days ago

JV

Easy to order and quick delivery.

6 days ago

$4k hot tub only lasted 2 years and I took care of it meticulously. Buyer beware.

4 days ago

MB

Although our measurements were exact and matched manufacturer specs,the cover is simply to tight around the rounded corner edges and will require more $$ now to have it modified to fit. Upon measuring the cover it is between 1 -1 1/2 inches short corner to corner and not square. Additionally, the delivery was made by a guy who simply stopped in the road, used one hand to drag it off the truck dropping/slinging it to the ground and then leaving it half in the driveway and in the road before speeding away. I could not even get to the end of my driveway before the delivery truck left. The packaging was destroyed and I couldn’t have sent it back if I wanted to and it will be cheaper in the long run to have a canvas place fix it locally according to the return/exchange policies. It it so lightweight that only time will tell if it can withstand any weathering. I’ve never purchased such a lower quality cover and my regrets are many. Recommendations would be negative -10 to my friends/neighbors on this waste of money.

Dec 27, 2024

Not trustworthy at all. Customer service is the worst- very rude. And...now they are going out of business. Shocker. I feel bad for all of us that had warranties on our swim spas that now don't.

Dec 30, 2024

Years after our hot tub purchase, we discovered that the installers forgot the pneumatic lifts for the cover. No wonder that thing was so heavy! Master Spa Parts had the exact part in stock and delivered it quickly.

Jul 29, 2024

JF

I spoke with Mili by telephone about our Asko dishwasher, which had stopped functioning. I gave her access to the camera in my phone, which let her see what was happening with the machine, and let her not just tell me but show me visually which buttons I needed to press. Mili was terrific--she identified and solved the problem very quickly, and now the machine works perfectly. And she was very pleasant to work with. Thank you, Mili, we are grateful for your help.

Jan 5, 2025

MS

AVOID THIS COMPANY We had our bathroom refitted in APRIL 2024, they sent 2 different sets of doors for the unit we are still waiting for the correct doors. 9 MONTHS, they don’t care about customers, will just ignore you. Don’t know the meaning of customer service.