After.com Reviews

879  Excellent
TrustScore 5 out of 5

4.9

In the Funeral Home category

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Reviews4.9

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Rated 5 out of 5 stars

My care specialist, Mike took care of…

After provides an excellent services and the prices are very affordable. My care specialist,Mike took care of everything. He communicated the updates and followed up with all the parties involved. He was always available to answer my questions. I highly recommend After.

Date of experience: September 12, 2024


Rated 5 out of 5 stars

Friendly and expert support

My advisor Natashia answered all my questions, including going over the contract line by line and helped customize my policy. For my age and stage in life (mid-forties, healthy), After.com was the most affordable policy that still covers the most important things. The one limitation is the small number of states they provide their services to, but I was willing to sign with them because of the immediate full coverage.

Date of experience: September 30, 2024


Rated 5 out of 5 stars

After.com is not only a service

After.com is not only a service, they provide compassionate support.
They kept me updated through emails and text, provided me with a personal assistant, which was a comfort in a time of grief and navigating all that needed taken care.
Truely an exceptional service~

Date of experience: September 26, 2024


Rated 5 out of 5 stars

Peace of mind

After.com made the worst day of my life more bearable. It was 3am and the love of my life started his journey into eternity. My blood pressure spiked, the nurses sat me down in the dimly lit corridor, the Hospitalist on duty approached asking if I had a plan. I felt my blood pressure normalizing as I handed him my husband's After.com card. Their staff gently walked me through each part of the process of caring for my husband to creating a beautiful memorial, legal matters and grief support. Genuinely caring & patient staff. Fees are very reasonable, and I am so thankful to have found After.com.

Date of experience: October 02, 2024


Rated 5 out of 5 stars

Your staff and your compassion

Your staff, from Assael in the beginning to Connie with the delivery of my husband back to me has been exceptional. They always treated me with respect and compassion and kept me informed of everything along the way. I could not have had better people helping me during this extremely difficult time. All my questions were answered and Assael NEVER failed to respond when i had a question. thank you all for helping me thru this grieving time.

Date of experience: September 25, 2024


Rated 5 out of 5 stars

For My Love James

I called a friend for assistance as they work in the industry and they recommended After.com.
I called and the care and patience that Amanda showed over the phone was Beyond Excellent.
She was Kind, Professional, and Just Excellent. My sweetheart had asked me only 4days prior to his passing to marry him.
Amanda made this difficult time have an air of Ease. The only thing about losing James was having Amanda to assist me. She explained the the process, and answered my questions. When Jim’s ashes were delivered, the driver was polite and caring.
I’m so glad this company was recommended to me, and I’m recommending them to you.

Date of experience: October 07, 2024


Rated 5 out of 5 stars

Thankful

We appreciate your support and information. There was no pressure. We were relieved to make this decision well informed. Thank you for your honesty and help along this quick process. Thank you Mike and Colleen Loebs

Date of experience: October 09, 2024


Rated 5 out of 5 stars

This was a first time for me navigating…

This was a first time for me navigating cremation plans. From the time I reached out to let them know my mom had passed, they were in constant contact with me even after I picked up my Mom's ashes. Lydia was wonderful! Her attention to detail and her compassion for my family was phenomenal. I wouldn't use any other cremation company but After com. Thank you for making a very difficult situation a simple process.

Date of experience: July 31, 2024


Rated 5 out of 5 stars

We started researching pre planning…

We started researching pre planning companies over a year ago and still did not have full confidence in them. That's until I had a phone meeting with Jonah at AFTER. Jonah was fantastic! Jonah was professional, informative, patient, and compassionate to our needs. He was able to address all questions we had. Not only did I purchase a policy, we were so confident in AFTER, we also purchased a plan for my wife. Thank you AFTER and Thank you Jonah.

Date of experience: August 01, 2024


Rated 5 out of 5 stars

Cudos to Brandon (great representative)

Representative Brandon did all the leg work necessary to transfer our NGL policy from Texas to Arizona.
He made the whole process quick and easy.
Brandon also helped us with additional travel coverage that we didn't previously have.
Thanks for everything Brandon....

Date of experience: August 07, 2024


Rated 5 out of 5 stars

Outstanding performance and true professsional.

With the great and outstanding assistance of Cole Cristensen the process of my application was done in an expeditious, true professional, courteous, helpful and knowleadgeable in his trade. He is so punctual and answers all my inquiries. I'm trully fully satisfied on this deal.

Thank you very much;

Chris lapid

Date of experience: September 10, 2024

Reply from After.com

Thank you for your kind review, Christopher. It has been a pleasure working with you.


Rated 5 out of 5 stars

Ethan did a great job!

Ethan did a great job efficiently and carefully getting us through the process. We greatly appreciated his calm and friendly approach. He was able to quickly answer all of our questions.

Date of experience: October 09, 2024


Rated 5 out of 5 stars

They were very professional8

They were very professional. The cost was very reasonable. The collection folks were very considerate, professional, and understanding. This includes the option of my sister in law, who was an hospice nurse for 10 years. I can't say more in my praises of them.

Date of experience: August 28, 2024


Rated 5 out of 5 stars

“Exceptional Compassion and Care During a Difficult Time”

I can’t thank After.com, and especially Lydia, enough for the incredible care and respect they provided during a very difficult time. From the moment I reached out, Lydia was there every step of the way, handling every aspect of my mother’s cremation with such professionalism and compassion. She made the entire process smooth and stress-free, guiding me with understanding and patience. I felt genuinely supported, and it was a relief to know my mother was in caring hands. When her urn arrived, it was thoughtfully packaged and delivered with the utmost respect. I am deeply grateful to Lydia and the entire After.com team for their exceptional service and for treating my family with such dignity. I highly recommend them to anyone in need of compassionate and reliable end-of-life services.

Date of experience: September 20, 2024


Rated 5 out of 5 stars

After much research and prayerful…

After much research and prayerful consideration I contacted After.com and was directed to Brandon for help in pre planning both my mother’s and my cremation services

Brandon was very knowledgeable and professional but most of all supportive
with all the questions and emotions that we encountered for our end of life arrangements

Thank you After.com


Date of experience: September 12, 2024


Rated 5 out of 5 stars

clear, kind, sensitive process…

every step of the process was clear and efficient. we felt very taken care of during such a profound loss. Ruy C., our care specialist, was incredibly kind and thoughtful throughout.

Date of experience: October 11, 2024


Rated 5 out of 5 stars

Great Experience and Service.

Zane the customer service agent was very knowledgeable and very helpful through the entire pre planning we were setting up for our selves. Ensured we understood everything we needed and answered all questions we had. He was great and the plans we ended up with seemed reasonably priced.
Thank you.

Date of experience: August 16, 2024

Reply from After.com

Thank you Mr. and Mrs. Loken!
It was a pleasure working with you. I'm happy I could render the quality service you deserve in setting this all up.


Rated 5 out of 5 stars

Don't be afraid to trust the high ratings for After

I knew the love of my life was going to pass.
My hospice provided me with a sheet of cremation options. I did some investigating into a few by checking their rating; After, having the highest approval rating. I picked After and I have no regrets. Everyone was so comforting and I think they assigned me with their best coordinator. I just can’t praise them enough. In fact, I was so pleased, I am going to start pre-planning my own cremation with After.

Date of experience: August 15, 2024