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Alpha Travel Insurance Reviews

17,177  •  Excellent
TrustScore 4.5 out of 5

4.7

In the Travel Insurance Company category

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Reviews4.7

17,177 total


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Rated 5 out of 5 stars

Great Service

Easy to use application, with a good level of cover for an excellent price.

Date of experience: November 06, 2024


Rated 5 out of 5 stars

Our purchasing to buying was very easy…

Our purchasing to buying was very easy and the same price as when viewing on line! I asked for hard copies to be sent as no printer available and these were delivered within five days!! More than happy with the happy helpful service, thank you!

Date of experience: May 11, 2024


Rated 2 out of 5 stars

Pestering me to write a review

They have been pestering me to write a review. There is nothing to review. I paid the £130 "enjoyed the cover" if that's a thing... I have been careful and so do not have any reason to claim. The payout of claims is the thing that 99% of people reading reviews will want to learn about and I have no experience of how good or bad Alpha will be, so I cannot give any review details against the item that matters most.

Date of experience: August 14, 2024

Reply from Alpha Travel Insurance

Hi,

Thank you for taking the time to share your thoughts and we appreciate your honesty. If you would like to be removed from our marketing database, all you need to do is email into our responses@tifgroup.co.uk inbox with your DOB, surname, and postcode, and our team will assist you further.

Kind Regards,
The Alpha Travel Insurance Team


Rated 5 out of 5 stars

Easy setup great value

Always used Alpha for years, very easy to set up online through their website and a choice of different add on options and excesses to choose from, great value for money, can't comment on claims process as never had to make a claim, but very satisfied on the whole.

Date of experience: October 08, 2024


Rated 5 out of 5 stars

Reasonable prices

A decent cover for the price you pay Get a qoute online or over the phone
Covers all our medical issues
Multiple choice for the amount of excess you are happy to pay

Date of experience: July 02, 2024


Rated 5 out of 5 stars

Application easy to use

Application easy to use. Being elderly was afraid I would be rejected having to swallow a few pills a day.
Listed prescriptions and ailments and no problems .

Date of experience: June 06, 2024


Rated 5 out of 5 stars

Easy medical screening.

I always use Alpha for our travel insurance as I feel the medical screening questions are easy to follow so I feel confident that my husband is covered with no errors. And the price is good.

Date of experience: March 08, 2024


Rated 4 out of 5 stars

Great

Great, no problem except I missed the deadline to renew and therefore had to go through the whole process as a new customer. It would have been helpful to have had the option just to renew again as before without having to go through the process again.

Date of experience: August 09, 2024


Rated 5 out of 5 stars

Excellent service

Alpha so easy to use Web site and service is great so easy to order travel insurance and reasonable priced I always use Alpha peace of mind with Alpha

Date of experience: September 25, 2024