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Rated 1 out of 5 stars

Hello
Shivam Sharma Advocate here from Lucknow.
I ordered two packs of protein bars of the brand ' The Whole truth' The order number assigned by you is 363284.
The protein bars
arrived today. However, the protein bar flavored ' coconut Coocoa ' is stale to taste and is expired.
The manufacturing date and the expiry date are not legible and have been rubbed off from the supplier's end.
This is unfair practice and violative of the law of the land.
Please let me know what corrective measures you propose to take.
Regards
Shivam Sharma,
Advocate
Lucknow
7705041293

P.S pictures of the
protein bar supplied by you, are enclosed

In response, Amala Earth REFUSED TO COMPENSATE.

They are ready to offer ONLY a credit note for the stale product they sent... and ONLY IF I accept this and close the matter.

This is a grossly unfair practice.

BUYER'S Please BE AWARE. Amala Earth is NOT fair in it's dealings as per my experience.

Rated 1 out of 5 stars

I recently bought khapli wheat atta but it's regular atta. I have been using khapli atta from a long time and I knew how it tastes...but amala earth has cheated me by sending regular atta as khapli atta. Never am I going to shop from them again

Rated 1 out of 5 stars

I bought two brass dinner plate sets worth 10k. The sets don’t look anything like the images shown on the website. The customer support team is not empowered to make any decisions. The team didn’t even bother to call me for 15 days and sent an email that the products can’t be returned. I don’t recommend anyone to buy the products. Very poor customer experience!


Company details

  1. Online Marketplace

Written by the company

Amala Earth is a one-of-its-kind marketplace that is creating meaningful conversations about an earth-friendly lifestyle amongst a community of people, who like to live in sync with nature. The brand dwells upon making every day earth-friendly and natural with conscious shopping choices ranging from responsible fashion ensembles to ethical beauty products; from purposeful gifts to mindful munchies, and lots more.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

88 reviews

5-star
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1-star

Hasn’t replied to negative reviews


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Rated 1 out of 5 stars

Pathetic service

Pathetic service. Blue dart service doesnt courier only Raakhi courier of Amala earth. Ordered on 31st Jul.Courier not reached till 12thAug'2024 yet. Help support has no clue neither cancel or refund option....Dont buy from Amala earth.

Date of experience: August 04, 2024

Rated 1 out of 5 stars

There products are unnecessarily…

There products are unnecessarily expensive. I wanted to purchase shirt for my daughter and as per the product quality it was expensive. Could not return because of their bad customer service. Found this website Cottonlush they had great designs for kids shirt but their prices are far better than the ones on Amala Earth, may be because of them charging more from their sellers.

Date of experience: August 01, 2024

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Rated 1 out of 5 stars

Product never received against Order# AE243126

I received a 50% discount coupon from Amala Earth on WhatsApp and decided to order an item worth Rs 2800, figuring that I would have to pay only Rs 1400. It turns out that the maximum discount available was Rs 1000, which was stated nowhere in the fine print of the coupon. I went ahead and placed the order (AE243126) anyway. I did not receive an email acknowledgement of the order until I contacted customer service when they hurriedly sent a confirmation email together with tracking information of the package that they claimed had been picked up by the courier, just a day prior. The package was supposed to have been delivered on July 5th. I checked tracking for delivery status, and found that the package was never picked up and the order had been cancelled. I received no notification from the company regarding this development and all attempts to contact customer service have been unsuccessful. No refund has been issued till date. Not sure if I will get my money back.

Date of experience: July 06, 2024

Rated 1 out of 5 stars

Never do to buy products from this…

Never do to buy products from this company. Their customer support is very bad and they will never properly respond to e mails or will never support to solve the issue on the purchase. Its waste of time and waste of money

Date of experience: June 27, 2024

Rated 1 out of 5 stars

Very bad products

Very unhealthy bad products. My order received just now has been full of ants & caterpillar (illees)
in Fruits & nuts trail mix Box. All products which are claimed by company are very costly but of poor quality. Bad Stuff, be cautious. As returns are also not entertained.

Date of experience: June 25, 2024

Rated 1 out of 5 stars

I am extremely disappointed with the Amala earth's irresponsible behaviour

I am extremely disappointed with the recent purchase I made from Amala earth via order no #AE240342 on 19/06/2024. I ordered a set of socks specifically because they were advertised as having cushioning at the bottom. However, what I received was completely different from what was described.

When I contacted customer service to address this issue and request a replacement, I was met with a refusal. Their unwillingness to correct their mistake is not only frustrating but also highlights a major flaw in their customer service policy. It is unacceptable to mislead customers with false product descriptions and then refuse to make it right when the mistake is pointed out.

This experience has been highly unsatisfactory and has caused me to lose trust in Amala earth. I strongly advise others to be cautious when purchasing from this company, as their product descriptions cannot be trusted and their customer service is unhelpful when problems arise. I will not be making any future purchases from them and will be sharing this experience with friends and family to ensure they avoid similar issues.

Date of experience: June 24, 2024

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Rated 1 out of 5 stars
Verified

Not recommended

i bought an 'Herbal Strategi herbal housefly repellent'.i don't think it is an housefly repellent..wastage of money..

Date of experience: May 30, 2024

Rated 1 out of 5 stars

Save your time and money

Save your time, money and sanity and do not buy anything from this website or app. They have an extremely poor customer service, bad products and an inconvenient return/ exchange policy. I have been trying to contact their customer support and they are not responsive at all. Exchange needs to happen within 7 days but there is no system of initiating exchange. The customer support team has taken more than 7 days to communicate with me. I strongly do not recommend this company.

Date of experience: May 20, 2024

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Rated 5 out of 5 stars

Hello I have ordered mutki style glass…

Hello I have ordered mutki style glass but I have received only one pl.guide only one glass is worth rs.1000 I have already paid but only one glass received and in picture you are showing six glasses so I thought it must be six for one glass you are. Charging Rs.1000 is very costly if I want to return what is the procedure pl.guide

Date of experience: March 28, 2024

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