Black City Cars Reviews

49  Excellent
TrustScore 4.5 out of 5

4.7

In the Limousine Service category

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Rated 5 out of 5 stars

Jonhatan was great from start to…

Jonhatan was great from start to finish! Super helpful and accessible, he was very professional and nice, I highly recommend!

Date of experience: November 22, 2024

Reply from Black City Cars

Thank you Sandra!

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Rated 4 out of 5 stars

Good

Everything went very well on our pickup and trip. The only thing I felt our driver should have done better was to let us exit where all the other taxis were rather than the other side of the building in the midst of the strikers. The door on that side was locked and we had to pull our luggage through the strikers and around the building.

Date of experience: September 19, 2024

Reply from Black City Cars

Hi Alice, customer satisfaction is very important to us so we’re sorry to hear about this. We will certainly take note and ask our drivers to be more attentive in handling any future exceptional circumstances like these. Thank you.


Rated 5 out of 5 stars

Car service in Montreal

Driver was early for pickup, waiting for us at airport arrivals. Car was beautiful and clean. Driver looked professional and experienced and was kind to myself and my young daughter. Had sparking and flat cold bottled water and gum available for us. Driver was personable. Will absolutely use this service again.

Date of experience: May 03, 2023

Reply from Black City Cars

Thank you Danica, it’s our pleasure to assist you, anytime.


Rated 5 out of 5 stars

Great

Great continuous feedback from driver.
Always on time.
Genuine care for tight schedule and optimisation.

Date of experience: October 10, 2024

Reply from Black City Cars

Thank you Cédrick! Happy to assist.


Rated 5 out of 5 stars

Exceptional service!

I would give more than five stars! My return airport/hotel trip was perfect! Our driver Mostafa was fantastic. He was on-time, very professional, and so friendly/welcoming. It was easy to see that Mostafa wanted to make sure that your ride was pleasant, and your needs were met. He offered to play music of your choice, and sparkling water waiting for you in the car was a nice touch. Speaking of the car - a beautiful Tesla was a joy to travel in, extremely comfortable, quiet ride. The entire experience was exceptional. I will definitely use your company again and hope Mostafa will be available to provide the service. Thank you!!

Date of experience: August 10, 2023

Reply from Black City Cars

You’re very welcome Francine and thank you too for the kind review!

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Rated 5 out of 5 stars

Overall a fantastic experience

Great service, impeccable car, on time, very nice, respectful and helpful chauffeur. Great driver. Choice of music, choice of water, heated seats, extremely confortable and enjoyable. Overall a fantastic experience, will definitely use the service again with Jonathan. This was a long distance 2 hours drive and it was worth every penny...I took the service on the way back to Montréal and and Jonathan was there on time to bring me back home.

Date of experience: January 18, 2021

Reply from Black City Cars

And thank you too Julie for your kind comments!


Rated 5 out of 5 stars

The Best Executive Car Service

I contacted several companies and Black Car Autonomy was the most professional and efficient company that I had spoken with. But what made them shine even more, I had to reschedule two trips at the last minute and the process was painless. Will use them exclusively for all of our Company's trips.

Date of experience: May 02, 2023

Reply from Black City Cars

Thank you Stephen!, we’re always here when needed.


Rated 5 out of 5 stars

Good Experience

On time, friendly and helpful! Jonathan drove me from Phillipsburg to Montreal in a very timely manner while fostering a friendly atmosphere. Everything went off without a bump and if I don’t require the services of BLM again I’ll definitely be recommending them to a friend.

Date of experience: January 11, 2021

Reply from Black City Cars

Thank you for kind review Shannon and it was my pleasure!


Rated 5 out of 5 stars

Great experience with BLM

I had a great experience with Black Car MTL. Impeccable punctuality. Great driver and communicator. Very clean car (smelled great too). And all of my requests were perfectly followed. 10/10 would recommend again! Thank you Jonathan!

Date of experience: July 18, 2021

Reply from Black City Cars

And a big thank you to you too Misha!
Best wishes from myself.

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Rated 5 out of 5 stars

Woman travelling alone

Perfectly safe to get you were you need to go, woman travelling alone, and the driver very kind and reassuring. Couldn’t have asked for a better and complete service, worth every penny!

Date of experience: May 19, 2023

Reply from Black City Cars

Thank you Mylène!


Rated 5 out of 5 stars

Amazing Customer Service

We have used Black Car Autonomy a few times for Airport Shuttles from Ottawa to Montreal. They are very prompt and professional. It's always easy to book and make changes to the booking.

Date of experience: October 05, 2023

Reply from Black City Cars

Happy to assist, thank you!


Rated 5 out of 5 stars

Excellent service

Excellent service, super responsive to customer needs, and super smooth pickup! Will definitely use Jonathan and Navid’s service again. Thank you both

Date of experience: August 04, 2023

Reply from Black City Cars

You’re welcome and thank you Alishia!


Rated 5 out of 5 stars

Driver was amazing!

Driver was amazing!

Friendly, professional driver, who was able to adjust his schedule when I accidentally booked it later than expected.

Date of experience: August 11, 2023

Reply from Black City Cars

Thank you Kevin!

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Rated 5 out of 5 stars

Absolutely would recommend

Arrived early, clean and comfortable car, even car seats for the kids were provided as well as complementary water.

Date of experience: June 19, 2021

Reply from Black City Cars

You’re very welcome Mohammed and thanks for choosing us!


Rated 5 out of 5 stars

Excellent

Black City Cars was very attentive to all our needs. 5 stars from booking to our driver Hamza. Highly recommend!

Date of experience: May 08, 2024

Reply from Black City Cars

Thank you Vanessa!, whenever you need our services again, we'll be there.

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Rated 5 out of 5 stars

Mustafa is a wonderful young man

Mustafa is a wonderful young man. Very personable and kind. He made our time with him very comfortable.

Date of experience: September 09, 2023

Reply from Black City Cars

That’s great to hear, thank you!


Rated 5 out of 5 stars

Great service

Great service! We were going on an extended trip and Limousine Noire got us the perfect vehicle. And Jonathan is a great guy.

Date of experience: January 11, 2021

Reply from Black City Cars

Thank you Bertrand, wishing you all the best with your travels!


Rated 5 out of 5 stars

Great driver, excellent experience

The Driver was on time, cordial and professional. Booking was easy, and Jonathan, the owner was extremely helpful. I would highly recommend blackautomony.

Date of experience: October 21, 2023

Reply from Black City Cars

Thank you Barbara!, happy to assist whenever you may need us.