Looking for others who have been ripped…
Looking for others who have been ripped off by custom pc.
Please contact me, rippedoff_pc at yahoo.com
Date of experience: December 01, 2024
953 total
Looking for others who have been ripped off by custom pc.
Please contact me, rippedoff_pc at yahoo.com
Date of experience: December 01, 2024
CustomPC.ie never delivered the router I bought and paid for.
When I wrote to CustomPC.ie I never recieved a reply.
I wrote to my bank seeking a refund (chargeback) because the merchant had not delivered what I purchased.
The bank wrote back saying the merchant (CustomPC) contested my request for a chargeback.
If this isn't a scam then what is it?
Date of experience: September 25, 2024
Scammed Me
i ordered a CPU on the 24th of September they still havent sent it out a month later, terrible customer support with fake reviews, refusing to respond to emails regarding refund, changed whole site to say they dont sell components anymore and changed all legal info trying to rebrand.
Never Ever buy from these scammers, overpriced PCs as well.
Trust Big Sites and Brands they ship faster and more reliable than these liars.
Date of experience: September 24, 2024
Reply from www.CUSTOMPC.ie
Really great to have and Irish business for us to use. There is 2 cons, speed and pricing. Pricing is a little bit over the top but accepting credit facilities means excess charges and naturally going to cause a price increase but some components are €800 above RRP. Processing, dispatch and delivery speeds leave a lot to be desired especially considering it was a domestic order.
All in all the team deserve the business but I think they are two areas that definitely could improve, however it won’t stop me from shopping here again. Thanks lads
Date of experience: July 29, 2024
Reply from www.CUSTOMPC.ie
Avoid this and refer to a computer technician/ specialist for a proper build. If you pick components that do not work together they will still fit them and flush that setup for a price well higher than it is worth. People keep having issues with their stations and the customer care. It says 'to your specifications' so if you have no idea what you are doing, they will use this to cover their house and blame you... because you wanted it this way instead of coming back to you with an advice as to what alter in your order to make your machine work properly. Hugely overpriced components and an army of unhappy customers.
Date of experience: November 30, 2023
So, two months have passed since the purchase of the products and to this day I still have no response about the Case I purchased. They don't respond to my tickets, nobody gives me any information about when they will send my product, I honestly really regret buying from this store. To make matters worse, I'm trying to access the website to send more messages but apparently I lost access, I can't login or recover the password. Did they ban me?
Date of experience: August 22, 2024
Reply from www.CUSTOMPC.ie
I so regret not researching this company before I made my order... I ordered a small off-the-shelf electronics product. This means they simply take it off the shelf, pack it, and dispatch it.
I chose this company as they are based in Ireland, supposedly had it in stock (I question this now), and could get a courier delivery (~€10 for DPD).
I paid for the item, then crickets so far... 8 days later. No response from their customer service despite several attempts. I also whatsapp'd the number listed on Trustpilot - nothing. They are obviously not interested in repeat customers.
I make dozens of similar orders from other businesses and usually get my package the next day, or two.
Update: The package arrived via An Post on 26th Sep, 10 days after making the order. No updates from customer service.
Date of experience: September 16, 2024
Reply from www.CUSTOMPC.ie
DO NOT USE. Also trade under gameforce.ie or Ares core technologies limited. Located in Unit C9 enterprise business park Carlow.
Company name is “Custom computer and technologies limited”
I ordered a laptop in August. With absolutely no follow up from custompc. I eventually cancelled the order due to radio silence and now they are apparently gone into liquidation. AVOID AT ALL COSTS.
Date of experience: November 03, 2024
Scam Website!
Same scammers as Gameforce.ie and CUSTOMPCPARTS.ie
No reply to my emails.
No goods.
They take the money and keep quiet !
Professional websites but pure scammers!
Date of experience: November 11, 2024
I placed an order a few weeks ago. Got an order number and an invoice and haven't heard anything back. I attempted multiple times to contact custompc using the avialble methods of a webform and sales email and I have not heard anything back.
Date of experience: October 10, 2024
Used this company for the first time recently. Item never arrived. Weeks of chasing a refund and my messages not even acknowledged. No phone number on their website. Now seeking a refund via the credit card company whoch will take weeks. Horrible experience and wish I never used them. Avoid avoid avoid
Date of experience: September 22, 2024
Reply from www.CUSTOMPC.ie
It's now 10 days since I placed my order for a laptop bag which was shown as in stock at that time, this item has yet to arrive. Despite paying an additional fee for the item to be delivered via courier and contacting the company for an update or expected delivery date, I have had no response. The level of customer service is non existent. I will now be raising this through my credit card provider as a complaint.
Date of experience: October 07, 2024
Reply from www.CUSTOMPC.ie
Was told it would take 7-10 days for PC to be built, not surprised at all they didn’t follow through with their word, Haven’t gotten updates, emails or anything actually insane, who knows maybe it’ll magically show up today but highly doubt it. Disappointing.
Date of experience: April 10, 2024
Reply from www.CUSTOMPC.ie
Easy to use website, quick build and delivery (just over week total). They didn't have two of the parts I ordered and I got a call same day to say they would upgrade those to higher performance parts they had in stock at no extra cost, which was very nice of them. There were also a couple of extra treats in the box.
Date of experience: August 02, 2024
Reply from www.CUSTOMPC.ie
Purchased a top tier gaming PC and I have to say I was very happy with my experience. Each time I had a question they responded within a reasonable timeframe max reply took 48hrs due to a weekend. Once dispatched I was giving tracking number and received my PC within 24hrs. I do recommend them given my positive experience knowing some bad reviews however I assume those bad reviews are due to lack of patience. From time of purchase to dispatch it took 10 working days which I was following up with them daily and getting replies to my questions.
Date of experience: May 11, 2024
Reply from www.CUSTOMPC.ie
I have ordered from Custom PC many times over the years and I have always been hundred percent satisfied with both service and product. They have my trust and given choice I buy from them.
Date of experience: September 03, 2024
Reply from www.CUSTOMPC.ie
Very happy with the gaming entry level PC I bought for my daughter she is over the moon and I liked that they had put a company pen and a pack of Haribo also came with all the booklets for the different components. I wasn't expecting a light up keyboard and mouse so my daughter is very happy with it.... I recommend custom PC highly
Date of experience: December 05, 2023
Reply from www.CUSTOMPC.ie
I am delighted with my new Ryzen 7 gaming PC. CustomPC were very helpful in reconfigure my system because of the choice of components I picked. They ran me and offered to upgrade a couple of parts to improve my performance. I would encourage anyone who wants a gaming PC to buy it from CustomPC.ie.
Thank you so much for a fantastic product and service.
Krimo
Date of experience: January 05, 2024
Reply from www.CUSTOMPC.ie
Tom and the lads at Custom PC made buying our gaming PC a very rewarding experience. Their after sales service is second to none. They are truly invested in making sure their customers get the product that suits their needs. I highly recommend this Irish company to anyone looking for a custom PC to fit their individual needs. Well done lads!
Date of experience: April 25, 2023
Reply from www.CUSTOMPC.ie
Ordered a custom PC off them that came today.
Would highly recommend ordering from them.
They were unable to source the motherboard and case but the alternative they have offered is even better, they even added in a few free bits.
There support and sales staff kept me updated throughout the process.
Date of experience: February 20, 2023
Reply from www.CUSTOMPC.ie