Giftly Reviews

7,005  •  Great
TrustScore 4 out of 5

4.2

In the Online Marketplace category

Write a review

Company activitySee all

Reviews4.2

7,005 total


Sort:


Rated 4 out of 5 stars

It Took Some Effort To Get Paid

There were a few hiccups in redeeming the gift card ($50) from Giftly.com. Several eMails to their customer service email and the (*)issue was (finally) resolved.

( * ) The Verification Email Giftly.com said they sent in my 5 emails requests, never arrived. No emails from Giftly.com, nope not in the Junk Folder, not in the Spam either. Nothing. I promised the customer reps that I would begin writing negative online comments if... . That seemed to finally get some positive action... . A "Verification Email" [finally] arrived. I did receive my ($50) gift amount to my Paypal Acct.

Date of experience: December 20, 2024


Rated 5 out of 5 stars

Lifesaver

Giftly is a lifesaver especially when you realize you've forgotten to buy a gift. It's quick, convenient, and, most importantly, is a solid choice when in a pinch, especially when you forgot to buy a gift altogether. It saves time and stress and gives the receipient the freedom to choose something they'll truly enjoy. I would definitely recommend Giftly.

Date of experience: December 05, 2024


Rated 5 out of 5 stars

It was so easy to order and send a gift…

It was so easy to order and send a gift card on your site. I appreciate the order being processed as promised and appreciated the ability to send a customized gift card 😀 I will definitely use your service in the future. ��


Date of experience: December 23, 2024


Rated 5 out of 5 stars

There was a problem with delivery by…

There was a problem with delivery by email so I needed it resent. I contacted Giftly and they resent it, no problem! A very easy way to send a gift card out of state not having to worry if it will get lost in the mail. 100% satisfaction!

Date of experience: December 30, 2024


Rated 4 out of 5 stars

Let the customer decide

You should be given the option of whether or not you want to send a greeting card along with the egift card. You have no option so you're pretty much forced to and are charged for that too. Please consider giving the customer that option.

Date of experience: December 20, 2024


Rated 5 out of 5 stars

They are user-friendly

Purchasing a gift was very convenient and very easy. The website was user-friendly. I made my purchase expeditiously!

Date of experience: December 31, 2024


Rated 1 out of 5 stars

Never using this website ever again and neither should you!

Never, ever use this website. It is a complete scam. They literally charge you extra to give money to someone. It is the worst website and the support system is terrible. I will never recommend this to anyone else. If you want to give a gift card, find a different way to do it or give your recipient straight cash. This website is not the way to go.

Date of experience: January 03, 2025


Rated 1 out of 5 stars

Don’t waste your time.

I ordered a card and received confirmation and my recipient acknowledged receipt and sent a thank you note. Two days later i received an email from giftly my account was credited the full amount and the card was cancelled. No explanation from customer service.

Date of experience: December 23, 2024


Rated 2 out of 5 stars

I purchased a gift certificate for a…

I purchased a gift certificate for a business that is now closed. I didn't know that it was closing on 12/31. But I believe that Giftly should have taken them off the sale list since they had announced their closing. I figured they would be open for the next few months, which the media said. They are locals, and I wanted to support the community. In retrospect, Giftly might have been wise (as I perhaps) to have made the sale unavailable within a specific closing timeframe. Now, my recipient has a useless gift card. I am hoping I can get it reissued.

Date of experience: December 31, 2024


Rated 5 out of 5 stars

Easy and reliable

Efficient to use. Ability to choose delivery date. I received an email when it was sent and another when recipients opened it. They, in turn, were able to click on an opportunity to send a note of thanks.

Date of experience: December 23, 2024


Rated 5 out of 5 stars

First time using Giftly

First time using Giftly. It was not what I expected to be but all in all they served my purpose well. I found you from other family members they have used Giftly with great results. I would use them again.

Date of experience: December 16, 2024


Rated 5 out of 5 stars

Personalized and quick

Great for plan ahead or last minute gifts. Graphics are great. Huge selection of gift cards available for localized locations.

Date of experience: December 23, 2024


Rated 5 out of 5 stars

The app is easy , prompt, and secure.

This was the first time that I used Giftly. The app was very easy to follow, and the card options were great. My daughter and son in law received their gift exactly when scheduled. I will definitely use Giftly again!

Date of experience: December 20, 2024


Rated 5 out of 5 stars

Easy to use

Easy to use. Wide variety of options available. Delivered quickly

Date of experience: December 31, 2024