LEX Reception Reviews

Manuelita was warm, professional, and answered all my questions clearly. She reassured me that all of my concerns would be handled with the service provided. She was very straight to the point and streamlined and didn't waste my time with fluff, which I very much appreciate as a busy businesswoman. I would love to have someone like her on my team, she is the perfect person to have on the front line to give a good impression of the company.

Date of experience: January 07, 2025

I spoke with Subhojit Bhowmick, Client Account Manager, this morning. He was very helpful and was able to resolve my question.

Date of experience: January 10, 2025

Subhojit Bhowmick was extremely helpful in assisting me with my needs. He was thorough, understanding, and easy to work with.

Date of experience: January 08, 2025

Subhojit Bhowmick was the person that helped me and he was patient and helpful.
We got our issue resolved.

Date of experience: January 08, 2025

Subhojit from Lex Reception was very helpful. Thank you.

Date of experience: January 08, 2025

I've had a wonderful time using their services

Date of experience: January 08, 2025

Great customer service.

I was impressed by their quick response and comprehensive explanation of their services. I signed up on the spot.

Date of experience: January 02, 2025

I went on chat to do an update to our LEX account and Swathi was assisting me. I stepped away from my computer to do something and the chat timed out. Rather than leaving the conversation, Swathi called me to finish our conversation and take care of my request. That is Top Notch Service!! Thank you, Swathi, for providing such amazing client service.

Date of experience: December 20, 2024

Subhojit Bhowmick was very quick and efficient with handling my issue. He was able to complete everything in one phone call.

Date of experience: December 26, 2024

LexReception has been our provider of receptionist services since 2022. They are always on top of any urgent messaging; they are very thorough in making sure our scripts for their team are updated; and they are otherwise always professional and very helpful. They are a great partner for any small business.

Date of experience: December 11, 2024

Subhojit Bhowmick was an incredible help today. We have been getting harassed by a past client through several calls and Mr.Bhowmick was extremely helpful when it came to helping. Our issue has been resolved and I am more than happy with their assistance!

Date of experience: December 05, 2024

Manni Sandoval was amazing, knowledgeable, prompt, and friendly.

Date of experience: January 06, 2025

LEX Reception helped me get my service up and going. They made everything so easy. Their service is incredibly professional. They even notified me that I qualified for a less expensive plan than the one I initially thought I needed.

Date of experience: December 05, 2024

My experience was great
Jobith John was amazing, guided me through the process, explained every detail, he had the patience to repeat every time I couldn't understand.

Date of experience: December 06, 2024

I was able to explain a somewhat complex reception need of the law firm, but I wasn't exactly sure how to phrase it. The Client Account Manager knew exactly what problem I was facing and exactly how to handle it. He provided his suggestion, which was spot-on. I could not have asked for better. Problem solved in one phone call.

Date of experience: November 26, 2024

Crystal Brown recently helped me make a significant system change on my account and I really appreciated her patience. She did not rush the process and made sure I had every I dotted and T crossed. It seemed like getting my process right was important to her and it meant a lot to me. Thank you Crystal and Lex Client Services Team.

Date of experience: November 19, 2024

Brianna with lex reception has been handling all of our answering service needs for close to six years now. We have four different accounts with Lex Reception.

Brianna is a true professional in all aspects! Thank you for your time.

Averon Construction LLC

Date of experience: November 21, 2024

Working with Bambi has been amazing. From getting a new account setup to onboarding, everything was easy and intuitive.

Date of experience: December 20, 2024

Subhojit was very helpful and called me a few minutes after I sent an email with my concern.

Date of experience: December 26, 2024

Fantastic service - willing to go above and beyond to make sure everything is running well. Would 100% recommend.

Date of experience: December 17, 2024