Activation problem
Finn was very patient with me as I navigated trying to activate my recent purchase. I thought I had already activated the program, but he figured out what I didn't complete.
Date of experience: January 13, 2025
5,042 total
Finn was very patient with me as I navigated trying to activate my recent purchase. I thought I had already activated the program, but he figured out what I didn't complete.
Date of experience: January 13, 2025
After purchase of a 2019 Microsoft Office I was in error in installing and activating the SW. Mr Finn O'Sullivan assisted me in accomplishing this task. His courteous and professional attitude was 5 star. I might add that I called earlier is December to discuss this Office version and I also talked to Finn. He walked me through the aspect of this version and was instrumental in my purchase.
Harry Atkins
Date of experience: January 08, 2025
Reply from Mychoicesoftware
I already did this review once, but I'll do it a second time the help I received was awesome and thorough and I'm very happy
Date of experience: January 09, 2025
Reply from Mychoicesoftware
Finn was very helpful, He pulled up my order and took charge to resolve it very quickly. 4 minutes I was on my way. Fantastic!! I will buy from My Choice Software, again, as I have many times in the past too!
Date of experience: January 06, 2025
Reply from Mychoicesoftware
MyChoiceSoftware is the best place to purchase software online! Their prices are competitive, and I loved how quickly I received my product key after purchase. The customer support team was friendly and knowledgeable when I had a question about installation.
Date of experience: December 19, 2024
Reply from Mychoicesoftware
I was working to activate several Windows 11 instances on new computers before business hours today and looked to get the keys I needed without troubling my client. I knew MyChoice was a trusty source so I purchased the keys and then found their number handy when I needed a bit of help - Alex answered promptly and VOILA ~ got my day off to a great start!
Date of experience: November 27, 2024
Reply from Mychoicesoftware
the licensing purchase process was speedy and very straight forward. received the CALs within 5 minutes.
the post purchase support was really exceptional by Alex and he addressed and solved all my questions quickly and knowledgeably
Date of experience: November 25, 2024
Reply from Mychoicesoftware
I had spoken to your support a few times today. Unfortunately, it did not fix my problem. Gabe was great! He dialed into my machine and fixed my issues!
Much appreciated.
Date of experience: December 04, 2024
Reply from Mychoicesoftware
working with Finn was very helpful. The installation for Windows 10 was very confusing, but he took the time to walk me through it with a great deal of patience. Thank you!
Date of experience: December 09, 2024
Reply from Mychoicesoftware
I bought an Office Home Student 2019, I sent out a question but no one responded. After I paid and received email instructions those are useless. The whole download, setup, and activation processes were problematic. I struggled for several hours and eventually fixed them.
Date of experience: November 17, 2024
Reply from Mychoicesoftware
I gave a review for Finn already, hopefully you were happy with it? He was a very helpful associate and I could not have installed the program without him!!! Thanks very much!!!
Date of experience: December 06, 2024
Reply from Mychoicesoftware
I was a bit skeptical about upgrading my old desk top computer as Windows 7 was no longer supported by Microsoft. While browsing on line, I came across Mychoicesoftware website and decided to give a try to upgrade my desktop. On line instruction was very simple to understand and had no issues to upgrade my operating system to Windows 10. I was able to do so without any technical support as it was straight forward ans simple.
Date of experience: August 26, 2024
Reply from Mychoicesoftware
Gabe has been so helpful in sending me information to help me order the right software edition of Windows 10 Home version and even called me and offered to walk me thru the download process when I was ready. He gladly called me and suggested the right software after I ordered the wrong Windows 10 Professional and gave me full credit on the wrong software I purchased. I can tell he is very serious about making his business work in the long run with all his professionalism and business experience that he shows. Definitely will be going back to him for all my software needs. Good Luck to you Gabe!!
Date of experience: July 19, 2024
Reply from Mychoicesoftware
Mychoicesoftware has very good reviews at Trustpilot, so I decided to buy a Windows 10 Pro upgrade from them, and I'm glad I did. Immediately after the purchase, I received an email containing the product key and instructions. Ten minutes later, the upgrade was completed and without any problems. I highly recommend Mychoicesoftware!
Date of experience: September 13, 2024
Reply from Mychoicesoftware
Wow! I was skeptical because of all the scams out there, but MCS is the real deal! Their real support people are amazing. I called for assistance on an installation issue I was having (my fault). Support got me back on the right track in less than 5 minutes and the recovery / upgrade went perfect. I emailed for additional help with an activation key error (again, that was on me). The email response was within minutes, which is rare these days. My activation issue was resolved and everything is working perfect. Can't thank MCS enough. I will be purchasing from them again.
Date of experience: September 06, 2024
Reply from Mychoicesoftware
I purchased a Microsoft office program product from this company and I had problems installing this because of my lack of computer skills. The technician Alex was very helpful and helped me to successfully get this program installed on my computer! Thank you very much! I would recommend this company to those who are searching for this type of computer Microsoft program.
Date of experience: October 22, 2024
Reply from Mychoicesoftware
I feel fortunate to have had Kat handle my install issue. I believe that the issue behind the error message wasn't very common. Kat was very patient walking me through the install steps and reproducing the error. She took the extra effort and looked over several files and installed programs on my machine. Then she quickly researched if there were issues regarding installing Visio Pro 2016 with MS Office Pro 2016 already installed. She determined that they use different installers and cannot coexist.
Date of experience: September 24, 2024
Reply from Mychoicesoftware
Finn was absolutely brilliant! This young man helped me get to the installation of windows 11home. Great company service! I highly recommend this company. Bill Tateo jr
Date of experience: November 11, 2024
Reply from Mychoicesoftware
Tyler did a wonderful job arranging for me to "finally" get the program I ordered on August 30, 2024 On October 2nd. orginal order was for office 2021, was on back order, checked in a couple times "next week"that didn't happen. Thankfully the last time I called Tyler gave me the office 2021 professional, an upgrade. So for those reasons a rating of 4.. should have been a 5 as the install process went very smoothly.
Date of experience: October 02, 2024
Reply from Mychoicesoftware
Tyler was exceptional in his knowledge of what I needed to do before deciding to install Windows 11. He referred me to a site that allowed me to view the new changes to Windows 11. Upon reading through everything, I have decided it best to stay with Windows 10 for my computer. Thank you for having Tyler who took the time to help me make my decision!
Date of experience: September 16, 2024
Reply from Mychoicesoftware