Myrangecooker Reviews

55  •  Average
TrustScore 3.5 out of 5

3.7

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Reviews3.7

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Rated 1 out of 5 stars

Customer service desaster

The customer service is a total desaster. I waited a half year without any chance to get my high priced device repaired (at my own expence). In the end, they found an service enterprice, which could´nt help me, because they don´t offer technical service in my area. Result: no chance to get the device repaired. DONT BUY FROM THIS COMPANY!

Date of experience: May 14, 2024

Reply from Myrangecooker

Hi,

Thank you for your feedback. We apologize for your feeling of not receiving the assistance you needed. We always strive to provide the best support to our customers, regardless of warranty status. We kindly ask you to reach out to our customer service again so that we can explore any possible avenues to help you get the product working again.

Rated 1 out of 5 stars

Appalling customer service

The Swedish customer service of Myrangecooker is a total disaster. Impolite and unwilling to help customers. Even when you have paid for high-end kitchen appliances they refuse to repair things on the guarantee claiming the customer did something wrong when it was clearly a weakness in the product. DO NOT BUY FROM HERE!

Date of experience: April 04, 2024

Reply from Myrangecooker

Hi,
Many thanks for your review and truly sorry to hear that you think we are unwilling to help our customers. Please contact us with your order or errand number again so that we can have a look at what happened in your errand and help you with a solution.

Rated 1 out of 5 stars

So cooker delivered before christmas

So cooker delivered before christmas, still not useable, they said they would send a kit to sort it out they have not. Partner spoke to an engineer his words "but you wont be able to fit those parts you need a gas engineer"! So no parts, no cooker a true disgrace.

Date of experience: January 13, 2022

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