Partsbuilt 3D Reviews 117

quick information and shipping. Good selection and website works great. best of doing business with a small US business. My first stop for 3d printer parts. Wish all online shopping was like this

Date of experience: March 11, 2025

I've placed several orders with these fine folks and every one of them has been perfect. The shipping is fast and the prices are super competitive. It's nice to be able to order the 3D printer parts I need from someone who actually cares about me being happy with the whole experience.

Date of experience: February 20, 2025

I was feeling mighty low as I live in a small area and nowhere to go and get one. Looked on internet and finally came across the Partsbuilt.com web site it showed they had some in stock. I order one package and it had 3 in it and was cheaper than I expected to get one. And I new I would have to wait for a week or two for them to be shipped and delivered but in only 4 days they were divered to my door. And not only fast delivery but fit perfect and got me going again. Thanks
Danny

Date of experience: March 06, 2025

I was looking for US stock on original Prusa parts, prices are competitive and for me 3-5day shipping takes 2 days sooo look out Amazon. Feels good supporting small businesses, love the fact I get handwritten notes, jellybeans (as a play on Prusa), an sticker, and an actual email link for any issues encountered.
Excellent work partsbuilt3d!!

Date of experience: February 03, 2025

Great company to deal with ordered a cable it was delivered 2 days later will deal with again A+

Date of experience: February 12, 2025

Ordered part was shipped same day and arrived quickly. Also, I was having an issue replacing the part on my printer, and Jonah was willing to take the time to talk to me on the phone and explained step-by-step what to do. Not many companies would be willing to provide that next level of customer service! I'll be buying all future replacement parts from Partsbuilt 3D.

Date of experience: January 22, 2025

Customer service is awesome. They answers questions promptly, and the packing and shipping is timely and top notch. They have earned all my future business.

Date of experience: January 21, 2025

Small businesses like Hannah and Joseph’s are what we need to keep supporting. Everything down to the small details in the customer service, pricing, delivery times, packaging, quality control, follow-up were all perfect. If I could post a picture of what I received you would be blown away. Hand written notes, a double checked packing list, a sticker, a complimentary bag of jelly beans, double wrapped bubble packing. All perfect! Thank you so much for what you guys are doing, don’t stop doing what you love! Thank you so much!!

Date of experience: December 30, 2024

Many thanks to Jonah for the additional tech support. Honestly, Artillary support was beyond poor. Back up and running like a champ. Partwsbuilt will have all my sidewinder parts business.

Date of experience: October 23, 2024

Great online store and great people. I've ordered from them several times and the prices were always great and the shipping always fast.

Date of experience: October 15, 2024

They had exactly the part I needed. It shipped quickly and worked perfectly!

Date of experience: July 25, 2024

The customer support is unbeatable.
A live person picks up the phone with no wait time! The response was kind and constructive and the issue was resolved fast and easy.
By the way, there was a carrier's fault, NOT a Partsbuilt 3D fault.
We are a happy customer and it is good to know that there is a great service to help with hard-to-find parts for your 3D printer.

Date of experience: August 23, 2024

Partsbuild3d is such a great business to deal with, every order of mine arrives on time, majority of the time way earlier than expected, their customer service is superb! I had an issue with my printer on the technical side & they assisted me as much as they could over the phone until my issue was solved. Partsbuild3d is a business I will continue to support & wish them great success for many yrs to come. We need more businesses & people like this, thank you for supplying me with everything I need!

Date of experience: August 14, 2024

We received the part and it worked out fantastic. We had very very very fast delivery and unbelievable service. Excellent company to do business with we will definitely buy from parts built in the future. Thanks very much for all your help.

Date of experience: May 19, 2024

I was desperate for a fan for my Prusa MK3. My usual goto was out of stock and I was dead in the water. I found this site on reddit and I am so glad that I did! Not only did they ship the fan super fast, they also included small zip ties because they knew that I would need them when replacing my fan. And it came with a personalized note which is always a nice touch! They have earned my future business!

Date of experience: June 17, 2024

Great Company! They always get your order out on time and there website correctly shows what they have in stock. Thank you so much!

Date of experience: May 09, 2024

They are so quick and gracious about answering my email inquiries and their products arrive in record time. I always go to Partsbuilt 3D first when I need parts.

Date of experience: April 12, 2024

The folks at Partsbuilt 3D answer emails, and have the parts I need. If I have question the answer them to the best of their ability! I have nothing but good luck with every purchase, they are my go to site for Makergear OEM parts!

Date of experience: May 14, 2024

Super great customer service! The best!

Date of experience: March 14, 2024

I have recently have gotten into 3D printing and needed some parts for upgrades. Parts3D is a reliable small business that had reasonable pricing. I get my parts days before the calculated arrival date. On the receipt I get a nice message from one of the owners and a small bag of Jelly Bellies. I just really like those little personal touches which tells me that this business CARES for their customers rather than just see me as just a client. I will continue to buy from Parts3D because of their customer service and the available parts that I need to continue with my tinkering in 3D printing.

Date of experience: April 17, 2024