ProFlix Reviews 70

Great customer service, camera arrived the next day. Definitely will do business again!

Date of experience: December 11, 2024

I have been a photographer since the late seventies. I recently (i.e. retired) looked at almost 50 years of equipment accrual. I decided that working indoors was going to be necessary change. So I made the jump from strobes to constant lighting. Every step of the way from buying a Hive 575C to a Hive 50C and even the minutia of an umbrella yoke and transport cover the support was the best ever received. I highly recommend this company as they know their business and will not try to sell you something that you might not need. Questions about where I want to go in the future 1-2 years down the road, they took the time to explain the various avenues while letting me decide what will work within my budget. A great example is, I want to do cinematography at some future date. Rather than sell me a $5000 camera as a base it was recommended to buy a shoulder rig for my current mirrorless camera and get good with it. And no they did not sell the shoulder rig for my Nikon. I cannot say enough but they have a customer for as I can do it.

Date of experience: August 15, 2024

I had a very good experience about purchasing x1 set of Reckeen 3D Studio 4K for my client. The quick as well as the professional response about all my questions, the shipment is on time and with the great and keenly help to speed up my delivery to my client during the Christmas Holidays.

I was late about half a year to write my experience for my 1st purchase from ProFlixsales.com because of my family member's surgery and the situation about depression of myself.

It took me a little while to hook up the vkey-200 control surface. But after a cable change (switch into: 9-pin RS-232 to USB-A cable; it's been recognized into COM3 by Windows 11, not COM1) it works pretty nice.

Date of experience: July 30, 2024

They responded immediately, and the treatment was very good.

Date of experience: May 16, 2024

Very helpful and knowledgeable. Excellent communication and follow up. The shipment arrived quickly and securely. Highly recommend.

Date of experience: March 11, 2024

They were accommodating, provided exceptional customer service, and got me the equipment at the lowest price. What more can you ask for from a reseller!

Don't let the name fool you. They were the only online reseller selling the name-brand gear I needed at a reduced price. It almost seemed too good to be true, but after doing some online sleuthing and finding great reviews, I felt comfortable enough to try them. When I called, they answered the phone in person and provided exceptional service, getting my gear shipped to the Arctic the same day!

Date of experience: January 12, 2023

Sincerely had the best experience and outcome working with ProFlix Sales! I've been in the music industry for 22 years and currently work at a beastly venue/club in Salt Lake City and needed help figuring out what receiver/sender (coder/decoder) boxes for our TV & LED Wall set-up, and these guys ABSOLUTEY know what's up!

I highly recommend this company and their crew and know that we will definitely end up becoming a repeat/return customer.

Thank you all so much!!
We appreciate all that you do.

Date of experience: September 25, 2022

Excellent Service and quick shipping. I will definitely continue to use ProFlix for my future purchases.

Date of experience: July 29, 2022

Item actually arrived a day early. Very pleased!

Date of experience: June 27, 2022

Great product. Great customer service.

Date of experience: May 02, 2022

Shimon Hirschhorn is WONDERFUL!! His customer service from start to end was great all the way through & he provided me with updates all along the way, which was greatly appreciated as our order was urgent (order was received immediately also)!

Date of experience: February 10, 2022

Great service, offers expertise and unexceptional knowledge & expert advice

Date of experience: September 16, 2021

Ok, I buy all of my film gear from B&H but I needed some Gold Mount batteries the same week and that wasn't going to happen at B&H. So I went looking and found proflixsales.com. I was apprehensive (having never heard of them) but did research and seemed legit. I honestly received the best service. Not only did they track down the batteries I needed but they communicated with the manufacturer directly to make sure I would get them on time. I had lots of contact from them, all polite and very helpful. Just a wonderful experience. No joke. I will definitely do more business with them in the near future.

Date of experience: April 05, 2021

great company to work with and Shimon is an amazing salesman! Went above and beyond to get me what I needed!. I truly recommend Proflix to anyone!

Date of experience: March 31, 2021

Awesome service!

Date of experience: October 16, 2020

I was shopping for a Davinci Resolve Studio License and I needed it that day. I don't live near any place that would sell the software and the closest was hours away and I couldn't afford the time either to spend the whole day driving to get it. I was so happy when I found ProFlix the first shop that I found that offered the ability to obtain my key same day. Mr. Shimon took care of me and got me up and running as soon as possible, I highly recommend shopping here as I know I will for all future orders.

Date of experience: September 09, 2020

I placed my first orders with ProFlixSales this week and was so impressed with their customer service. I was seeking a Nikon Z7 accessory to support a webinar I was giving. It seemed everyone in the world was out of this item, but the staff at ProFlixSales pursued finding a third party substitute like a dog with a bone! Anyone can sell a box. Customer service makes the difference.

Date of experience: August 28, 2020

ProFlix has the clout to get my small, out-of-stock order priorized by the manufacturer to make deadline.

Date of experience: August 28, 2020

ProFlix had the items that I needed, the lowest price for them, and a user friendly website. Creating an account and paying were simple processes. Bonus - my inbox isn't now being flooded with daily emails from them like some companies do.

Date of experience: August 15, 2020

Very polite guys. Helped with the purchase. Great!

Date of experience: August 06, 2020