SoFi Reviews

9,133  Excellent
TrustScore 4.5 out of 5

4.4

In the Financial Institution category

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Reviews4.4

9,133 total


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Rated 5 out of 5 stars

Offers show up in a email and regular…

Offers show up in a email and regular mail daily and they get deleted and thrown in the garbage , I opened the email for SOFI and I was shocked with the email reply to a inquiry within minutes, then the process started , documents uploaded and within 2 days the loan was Processed !!! Then Funded 1 day later ... I am still in shock how easy it was ...

Date of experience: January 10, 2025


Rated 4 out of 5 stars

Personal loan Process

Overall, it was a smooth process the only drawback was after my loan approval, they ran a hard credit inquiry and right at the time I was ready to sign the loan documents they jumped my rates! That added an extra $900 to my pay off amount. I emailed the person in charge but she never got back to me!

Date of experience: December 10, 2024


Rated 5 out of 5 stars

Best choice for financial needs!

SoFi far exceeded my expectations on a personal loan and more! Easy and secure and very efficient. I would not hesitate to recommend SoFi to all of my Family and Friends!

Date of experience: January 10, 2025


Rated 5 out of 5 stars

Flexible Payment Options

Just recently got a consolidation loan with SOFI. Great communication throughout the process. Easy to upload documentation. Provided some financial breathing room to pay off other bills and lower our monthly payments.

Date of experience: January 26, 2025


Rated 5 out of 5 stars

It was an easy process to complete

It was an easy process to complete. I was kept updated on the funding process and I have online access to track my account. Only drawback would be being unable to manually enter accounts to be paid off in order to get the additional percent to lower Apr.

Date of experience: January 07, 2025


Rated 5 out of 5 stars

SoFi is an amazing company

SoFi is an amazing company. Apply on Monday. Approved immediately. Funded same day. Funds Available the day after. 6.85% All of the above is 100% accurate.

Date of experience: January 08, 2025


Rated 5 out of 5 stars

Should have done it sooner.

Everything was so easy. Applied online, was approved immediately and the money was deposited in my account the next day. Set up my SoFi account which was very easy, as they walked me through every step.

Date of experience: January 06, 2025


Rated 5 out of 5 stars

SoFi Quick & Easy Loan Process

SoFi made borrowing money to consolidate my bills so quick and easy. Everyone I talked to was so professional, courteous and patient with me regarding all my questions. If you are in need of a loan, I would highly recommend them to family and friends as well. Thank you for providing such excellent customer service.

Date of experience: December 29, 2024


Rated 5 out of 5 stars

Easy….so easy

Easy….so easy! I applied, got approved and money was in our account the next morning. I was able to choose a payment plan that works for us. The ease of using SoFi will have me as a return customer.

Date of experience: January 09, 2025


Rated 5 out of 5 stars

Excellent experience!

The process was completely online.
Super quick process, efficient and funds were available within a couple of days. They paid my credit cards off directly so that resulted in a discount on my interest rate. So far I would highly recommend their services!

Date of experience: January 02, 2025


Rated 5 out of 5 stars

Best bank I've found

SoFi has been my bank for the past two years. I use them for checking, savings, and investments. I've never had any issue with them (ie. ghost fees, fraud, rejected transactions). Their mobile app's user interface is unrivaled and they offer one of the best APYs for a savings account (currently 4.0%). Additionally, you can earn significant cash back using the credit card they offer. I recommend SoFi to all my friends and family and couldn't expect more from a bank.

Date of experience: January 13, 2025


Rated 5 out of 5 stars

Easy and quick process!

What an easy and quick process! I was skeptical when I first applied by could not believe how smoothly it went!

Date of experience: January 08, 2025


Rated 1 out of 5 stars

THEY ARE LAZY AND INCONSISTENT PLEASE…

THEY ARE LAZY AND INCONSISTENT PLEASE DO NOT BANK WITH THEM IF YOU LOOKING FOR A GREAT CUSTOMER SERVICES AND PAID EARLY CONSISTENTLY GO TO CHIME!!!!!! AT LEAST THEIR OVERDRAFT MORE THAN 50.00 & THEY HAVE THE MY PAY FEATURE I REGRET LEAVING THEM ONLY TO USE ZELLE HERE THE WORST!!!!

Date of experience: January 25, 2025


Rated 1 out of 5 stars

SoFi - Locked Account for NO REASON!

SoFi this post is for you…
What right do you have to continuously lock someone’s account for fraudulent activity for no reason, and refuse to let them get their money?!?

So here’s the deal…
My boss sends me a Zelle for my weekly pay. You deny it. Then it is requested per his bank, and you accept it, but refuse to add it to my account claiming it triggers fraud. However, you outright REFUSE to make contact with my job to verify anything. It’s coming from a legit bank, TD Bank. It’s going to a legit account, my account with your bank.
GIVE ME MY MONEY, or release it back to my boss so he can pay me!!
I am literally sitting here with no money to get by bcuz I basically worked for free since you STOLE my money!
I will keep posting, leaving negative reviews, and have already contacted the Better Business Bureau.

Date of experience: January 23, 2025


Rated 5 out of 5 stars

Simple and fast process

Very simple (and fast) process from start to finish. Made consolidating our debt very easy - and we got a great rate to save money.

Date of experience: January 03, 2025