SpaStore.co.nz Reviews

Dear Mr. Hodge,

Thank you for your positive feedback and for choosing Spa Store for your replacement control panel. We are delighted to hear that your unit arrived in a timely manner and was well-packed, ensuring it reached you undamaged.

We strive to provide a seamless and efficient delivery process, and we are thrilled that you experienced just that. It's great to know that your replacement control panel is now in place and working well, meeting your expectations.

If you have any further questions or need assistance with your control panel or any other spa-related products, please don't hesitate to reach out to our customer support team. We are here to help and ensure your continued satisfaction.

Thank you again for your kind words and for choosing Spa Store. We truly appreciate your business, and we look forward to serving you in the future.

Kind regards

Dear Johnson,

Thank you for your feedback! We're thrilled to hear that Manpreet provided excellent support throughout the entire process. Ensuring a smooth experience for our customers, no matter where they are located, is our priority. If you have any further questions or need assistance, please feel free to reach out.

Best regards

Dear Elizabeth,

Thank you for your feedback! We're glad to hear that we were able to assist you after you accidentally ordered the wrong replacement spa cover. We're happy that we could help you get the right one.

Ensuring customer satisfaction is important to us, and we appreciate your patience and understanding throughout the process. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Thank you for choosing us, and we appreciate your support.

Best regards

Thank you for letting us know about the issue with the spa step assembly. We apologize for the inconvenience.

We've contacted our manufacturing team to address the missing pre-drilled holes for screws and improve the assembly process.

If you have any questions or encounter further difficulties during assembly, please reach out to our customer support team for assistance.

We appreciate your patience and apologize for any inconvenience this has caused. Your satisfaction is important to us, and we're working to resolve this matter quickly. We'll keep you updated on the progress. Thank you for your understanding.

Kind regards

Dear Debbie,

Thank you for your amazing feedback! We're thrilled to be your go-to store for all your needs. With our comprehensive selection, there's no need to visit other websites. We're committed to providing convenience and satisfaction. If you have any further feedback or need assistance, please reach out. We appreciate your support and look forward to serving you again.

Best regards

Dear Wayne,

Thank you for your feedback! We're glad to hear that you found the information provided helpful and that the delivery was satisfactory.

We understand that you haven't had the opportunity to use the product for an extended period yet. We want to assure you that your satisfaction is our priority. In fact, we offer a 60-day money-back guarantee on this product. If for any reason you're not completely satisfied with your purchase, please let us know within 60 days, and we'll be happy to assist you with a refund or replacement.

We appreciate your trust in our product and hope it meets your expectations. If you have any questions or need further assistance, please don't hesitate to reach out to us.

Thank you for choosing our chlorine-free spa product, and we look forward to your continued satisfaction.

Best regards

Hi Sue,

Thank you for your feedback! We're pleased to hear that you found our service response and delivery times to be good.

We apologize for any trouble you experienced while trying to find products on our website. We appreciate your feedback and will take it into consideration to improve the website's navigation and product search functionality for a better user experience.

If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your support.

Best regards

Dear Annabelle,

Thank you for reaching out to us regarding the "free gift" and our attempts to contact you. We apologize if there was any miscommunication or misunderstanding during our previous interactions.

We genuinely value your satisfaction as our customer and strive to provide excellent service. Our team made several attempts to reach out to you regarding the "free gift." However, upon receiving your email requesting us not to call anymore, we promptly respected your instructions and ceased any further phone communication.

We apologize if this has caused any inconvenience or confusion. We appreciate your understanding and assure you that we are here to address any concerns or inquiries you may have.

If you would like to discuss the matter further or if there is anything else we can assist you with, please do not hesitate to let us know. We are committed to providing you with the best possible service and ensuring your satisfaction.

Thank you for your understanding, and we look forward to serving you in the future.

Best regards,