Swappa Reviews

32,218  Excellent
TrustScore 5 out of 5

4.8

In the Electronics Store category

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Reviews4.8

32,218 total


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Rated 5 out of 5 stars

Nice Thech site!

We,ve had a grate experience with Swappa, as we have bought a few cellphones over the years! Credible sellers sell you their tech products, and if you not satisfied easy return or replacement.
Nice people! Very recommended!

Date of experience: January 20, 2025


Rated 5 out of 5 stars

There's no high pressure to ever buy…

There's no high pressure to ever buy anything. I've purchased 3 items and everything was a pleasurable way to shop and take your time looking at you're getting. Shipping was extremely fast and these prices are fantastic. I will continue to do business with them. Extremely satisfied, they have to have super staffing because they exceeded my expectations

Date of experience: January 12, 2025


Rated 5 out of 5 stars

I can trust the Swappa site

I know I can trust Swappa because we have bought many phones from the site and never had a bad experience. The sellers' descriptions have always been accurate and shipping is not an issue. Great value for what we have bought. Site is easy to navigate as well.

Date of experience: January 25, 2025


Rated 5 out of 5 stars

Best market for electronics

Great websites makes buying used phones that work perfectly pretty damn easy bought over 15 phones on this platform with no issues!

Date of experience: January 24, 2025


Rated 5 out of 5 stars

I trust Swappa with all my higher-end sales or buys.

I've used Swappa for many sells and a few buys. I recommend Swappa to anyone who knows what they want, or knows what they're selling. Swappa feels very secure to me. The buyers and sellers expect a high level of competence and accuracy in description and follow-through. This is refreshing to me, and I love it.

Date of experience: January 16, 2025


Rated 5 out of 5 stars

Best experience buying used I've ever had! Thanks!!

Never thought I'd be able to find a used phone at such a good price without the possibility of getting scammed. Once I saw that they had a "No BS guarantee" I was enthusiastic to say the least. I'm super glad to have found Swappa and have been able to purchase my new mobile device through their site. I'm not sure I would have trusted anywhere else as much. Thank you guys for facilitating a great environment for buyers and sellers alike!! 10/10 experience and I have already recommended to others.

Date of experience: January 16, 2025


Rated 5 out of 5 stars

Have bought 4-5 used phones on Swappa

Have bought 4-5 used phones on Swappa. I like that they have 4 classes of condition. Fair, Good, Mint and New. The phones worked fine. I did get 1 phone that was not repaired correctly and got some water damage Kayaking from a few drops of water. It was great for 6 months, but the glue they used was not correct per local repair place and did not hold up in the Texas heat. Phones can get hot in the waterproof floating cases with direct sunlight. Now keep it in the shade.

Date of experience: January 27, 2025


Rated 5 out of 5 stars

THEY DELIVERED!

I needed a phone quickly, so I googled used phones for sale and decided to try Swappa.com. I am glad I did, as the whole experience, from locating a device through shipping and payment worked very well. I would not hesitate to use them again.

Date of experience: January 05, 2025


Rated 5 out of 5 stars

Phone was in excellent condition with…

Phone was in excellent condition with fast shipping as advertised.Swappa makes sale easy and more secure.Never have to worry when you buy electronics off of Swappa.Excellent Staff.Highly recommend.

Date of experience: January 16, 2025


Rated 5 out of 5 stars

Great site for used phones

Always quality products thru this site. I have ordered 4 phones thru them and no issues. The last one I bought was advertised as good condition and it is actually excellent condition. No a scratch or ding anywhere. I highly recommend this site to purchase used products.

Date of experience: December 29, 2024


Rated 5 out of 5 stars

Very happy with my Note 20 Ultra

I had been wanting a 512g Note 20 Ultra because my previous Note 8 had the sd slot. I was getting ready to purchase a used one off of Ebay or Amazon but only 128g models were available. And I was leery of being scammed. Then I read about Swappa. I had never heard of it. Went on the website saw a mint condition 512g model that had been posted the day before. It took me five minutes to complete the purchase. It arrived a week later because I had purchased it on the weekeend, the post office was closed that Monday for the holidays and there was a weather emergency.
When it arrived it was well packaged and was in pristine condition, literally like new. After testing, it worked flawlessly. I like the fact that I'm protected by paypal. I am very happy with my purchase.

Date of experience: January 25, 2025


Rated 5 out of 5 stars

Responsive and reliable company

Well-designed website, easy to find the desired product and delivered as advertised and on time. This is the second phone purchased from Swappa with great results each time.

Date of experience: January 25, 2025


Rated 5 out of 5 stars

Excellent Service and Quality product

The seller was communicative throughout the process, keeping me informed about the delivery timeline. The product arrived promptly, and the condition of the item was exactly as described. I’m satisfied with this purchase and would recommend this seller!

Date of experience: January 06, 2025


Rated 5 out of 5 stars

Galaxy S24

Bought a mint condition Galaxy S24. Seller was very prompt and mailed my phone right away. Phone is excellent. Very Good Experience!

Date of experience: January 06, 2025


Rated 5 out of 5 stars

My phone purchase was very…

My phone purchase was very easy,responsive and professional,just like it was years ago when i ordered my prior phone through Swappa.

Date of experience: January 25, 2025


Rated 3 out of 5 stars

I dislike all the hidden fees

I dislike all the hidden fees including partnering fees, etc. I bought an iPhone on Swappa and then realized I could get a free iPhone 15 from my carrier's promotion but I lost almost $70 selling the same iPhone back on Swappa due to fees and taxes.

Date of experience: January 13, 2025


Rated 1 out of 5 stars

Paid and deleted my account

I paid for an unlocked iPhone 16 and after showing the pending transaction screen I was logged out. When I tried to log back in I get an error saying my account is inactive. I just have to wait for the money to officially be taken from my account for me to dispute it with my credit card company.

Date of experience: January 20, 2025


Rated 5 out of 5 stars

iPhone 15 Pro Max

The phone arrived in a few days, as advertised. It is in excellent condition and came in the original packaging with the charging cable and a nice phone case. Very pleased !! This is my second time using SWAPPA, and I would highly recommend them. I will use them next time I need a phone.

Date of experience: January 24, 2025