Taskrabbit North America Reviews

39,506  Excellent
TrustScore 4.5 out of 5

4.3

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Reviews4.3

39,506 total


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Rated 1 out of 5 stars

NEVER HIRING A TASK RABBIT EVER AGAIN

This was by far the worst experience I've ever. I hired a task rabbit last minute to help clean for a gathering I was having. She was incredibly slow, and took 1.5 hours to clean 4 dishes and was just standing around half the time. The reviews under her profile were all fake, and task rabbit customer service said they were not responsible for any of this. This was a terrible first impression, customer service was not helpful at all.

Date of experience: January 10, 2025


Rated 2 out of 5 stars

Service Fees are too high

The Taskrabbit service fees are incredibly high. Other similar services like Lugg and Neighborly are far more affordable. I used Taskrabbit for help moving from one storage into to another in the same complex. The experience was terrible and the laborers unskilled. They were also not the person listed in the original listing and brought none of the tools like a dolly or hammer that were listed in the listing and I specifically asked for in my job request. Will likely not use this service again.

Date of experience: January 10, 2025


Rated 5 out of 5 stars

Seamless and Convenient

Finding a taster, scheduling and paying are always seamless. We’ve had great experiences. We paid more than anticipated but it was fine due to how quickly we were able to have it done.

Date of experience: January 09, 2025


Rated 5 out of 5 stars

Aldar was excellent and professional

Aldar was excellent and professional. He knew exactly how to mount my TV and soundbar. He measured it all and needed no help. He alsowas very neat and clean. Would definitely recommend!

Date of experience: January 10, 2025


Rated 5 out of 5 stars

Details make for a good experience!!

Vladimir showed up a few minutes early, put booties on to not track in my house, was very polite and did his work quietly and got done super fast. Cleaned up as he went.
I appreciated the thoughtfulness that was put into the job. He obviously cared about the work he was doing. I would use him again in a heartbeat!

Date of experience: January 10, 2025


Rated 5 out of 5 stars

Much better than last experience

The person showed up and was great. Unlike last time. I was very disappointed the first time I used Task Rabbit because the person canceled at the last minute and I got no acknowledgement from Task Rabbit of the difficulty that might have caused (which it did).

Date of experience: January 09, 2025


Rated 5 out of 5 stars

Amazing and Convenient

This service is amazing and convenient. I used them to locate a plumber and found someone available on the same day at a reasonable rate. The Tasker was very professional, communicated promptly and did an amazing job. I’m now looking for other projects to hire a Tasker.

Date of experience: January 08, 2025


Rated 5 out of 5 stars

Kian was great!

Kian was great! He was super flexible and able to get to me right away. He was friendly, professional and tidied up the space when he finished the assembly. He completed the task efficiently and took the time to show me how to work and how to fold up the item.
I would absolutely hire him again for another job!

Date of experience: December 24, 2024


Rated 5 out of 5 stars

Durrell is great!

Durrell did an excellent job putting together some furniture (including a complex lab bench) for our startup. He was great and we will definitely hire him again for future projects.

Date of experience: January 10, 2025


Rated 5 out of 5 stars

The Tasker arrived right on time

The Tasker arrived right on time, fully equipped with a snowblower and all the necessary tools to get the job done efficiently. They cleared my driveway and sidewalk in no time, and everything looked great afterward. I especially appreciated the communication—my Tasker kept me updated on their ETA and confirmed any details before starting.

The app made the whole process easy, from posting the task to paying securely. The price was fair, and the snow removal was thorough, even during a heavy snowfall. Highly recommend this service if you need fast, reliable snow removal!

Date of experience: January 09, 2025


Rated 4 out of 5 stars

My Tasker was timely

My Tasker was timely, efficient, and accomplished my move without incident. He did a good job. My only complaint is the disparity between advertised and actual cost, and that a 2 hour minimum for a half hour job seems unfair. Otherwise, great

Date of experience: January 09, 2025

Reply from Taskrabbit North America

Hi Jon- Thank you for sharing this Tasker experience. We're glad to know your Tasker did a great job with your task. However, we're sorry to hear you're unhappy with the amount of your task. If you have any questions or concerns, please reach out at help.tr.co


Rated 5 out of 5 stars

Professionalism

I like the worker posts about themselves, and their experience. My tasker asked me questions about the job before he came over which showed professionalism. I shared info and it was reviewed. He was professional the entire time and did a wonderful job.

Date of experience: January 08, 2025


Rated 5 out of 5 stars

Task Rabbit is a great way to find assistance

I like that with Task Rabbit, I contact the people I want to try to work with rather than just putting my name out for 30 or 40 contractors to start trying to solicit me. This style works for me whereas the other makes me crazy

Date of experience: January 08, 2025


Rated 4 out of 5 stars

the Tasker Duke was FANTASTIC

the Tasker Duke was FANTASTIC. he was prompt polite and very careful to take care of my space while he worked. The only reason for a 4 instead of 5 stars is because I was not able to choose between taskers and while we enjoyed the experience with Duke I like options.

Date of experience: January 08, 2025

Reply from Taskrabbit North America

Thank you for this feedback. We're glad to hear that you've had a great experience with your Tasker! If you need assistance with posting a review to your Tasker's profile or want to share any additional details on how we can improve, please get in contact with our team via help.tr.co


Rated 2 out of 5 stars

It appears to be a site similar to the…

It appears to be a site similar to the new Angie’s List. The service providers are hit or miss. The service is not guaranteed. This is frustrating to clients. We want a company that guarantees that service providers perform the service to the customers satisfaction. I will not use this site again. I do not have this kind of time to waste.

Date of experience: January 09, 2025

Reply from Taskrabbit North America

We're sorry you're unhappy with our platform! Your thoughts are extremely valuable to us as we continue to develop and improve our product, and we've passed this info along to our teams to help understand these opportunities. Please let us know at help.tr.co if you need assistance.


Rated 1 out of 5 stars

PER HOUR SERVICE CHARGE IS A DEAL BREAKER.

The service person was great, however, Task Rabbit adding on an additional per hour service fee is a deal breaker! If you're going to charge a service fee it should be a one time, flat fee, regarless of how many hours it takes the service person to complete the job. I won't use Task Rabbit again.

Date of experience: January 08, 2025

Reply from Taskrabbit North America

Thank you for your feedback. Please know that our fee supports the safety of our community including our Taskrabbit Happiness Pledge (pledge.tr.co), as well as operational and safety measures to protect users. To learn more, visit: https://support.taskrabbit.com/hc/en-us/articles/204940570-What-s-the-TaskRabbit-Trust-Support-Fee-


Rated 5 out of 5 stars

Jonathan was superb

Jonathan was superb. He was knowledgable about carpentry, he was careful in all he did, and he was lovely to work with. I have recommended Taskrabbit to friends who had never heard of it. You really fill a niche for homeowners who can't quite get the job done right themselves. It is very satisfying to finally be able to address a multitude of such accumulated tasks.

Date of experience: January 07, 2025


Rated 5 out of 5 stars

First time using Task Rabbit

First time using Task Rabbit

For the first time using this app, it was easy to use and all the information was there to chose the correct person for my task. They did not seem to over charge for the work provided. I will definitely use them again for other tasks.

Date of experience: January 10, 2025


Rated 5 out of 5 stars

Michael was excellent

Michael was excellent. He is very patient and very strong. He was very professional and really pleasant. Also he responded to request for job very quickly and on time. I am very happy with the completed project. Thank you so much.

Date of experience: January 10, 2025