The Credit Pros Reviews 1,116

TrustScore 5 out of 5

4.9

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Jade Berry was great to work with. We had some phone issues and I was able to reach out to her via email and she responded right away and contacted me as soon as she could. She was knowledgeable, understanding, encouraging and helpful. Helping me to move forward building my future.

Rated 5 out of 5 stars

The customer service team at The Credit Pros was extremely exceptional! They were friendly, helpful, and went above and beyond to resolve my issue. I genuinely feel truly valued as a customer. The agent Greg I spoke with was so attentive and made me feel so comfortable yet extremely confident that I will be in my own home very soon. If I could give these guys a 10 star rating they would already have it. If you need your credit repaired or something fixed this 100% is the place to go. Definitely recommend!

Rated 5 out of 5 stars

First of all it took no time for them to explain how they can help make my situation with creditors less of a problem and more peace of mind for me

Rated 5 out of 5 stars

prior to calling in, i was hesitant and nervous, but once i was transferred to Joe Cuti, from the Bronx (i smile every time i say his name, because i can honestly say i spoke with an angel. Joe was so comforting and informative that i felt completely comfortable and safe in my decision to call and take the steps to become a home owner. if your company is training your staff to be as warm, informative and genuinely NICE to your potential/existing clients as Joe was to me, then you have truly found the fleeting secret to quality customer service.. CONGRATULATIONS!!!


Company details

  1. Credit Counseling Service
  2. Financial Consultant

Written by the company

The American consumer's choice for credit repair. The Credit Pros have improved the lives of thousands of consumers by repairing some of the most damaged credit reports in America. The Credit Pros are an Inc. 5000 recipient two years and running, while also boasting an accredited A+ rating with the BBB.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically replies within 1 week


Advertisement
Rated 5 out of 5 stars

i was hesitant at first, but then Joe Cuti from the Bronx happened..

prior to calling in, i was hesitant and nervous, but once i was transferred to Joe Cuti, from the Bronx (i smile every time i say his name, because i can honestly say i spoke with an angel. Joe was so comforting and informative that i felt completely comfortable and safe in my decision to call and take the steps to become a home owner. if your company is training your staff to be as warm, informative and genuinely NICE to your potential/existing clients as Joe was to me, then you have truly found the fleeting secret to quality customer service.. CONGRATULATIONS!!!

Date of experience: March 14, 2025

Advertisement
Advertisement
Rated 5 out of 5 stars

Jade Berry was a huge help

Jade Berry was great to work with. We had some phone issues and I was able to reach out to her via email and she responded right away and contacted me as soon as she could. She was knowledgeable, understanding, encouraging and helpful. Helping me to move forward building my future.

Date of experience: March 14, 2025

Advertisement
Rated 5 out of 5 stars

The Credit Pros will not only get you what you want , but absolutely everything you’ll need.

The customer service team at The Credit Pros was extremely exceptional! They were friendly, helpful, and went above and beyond to resolve my issue. I genuinely feel truly valued as a customer. The agent Greg I spoke with was so attentive and made me feel so comfortable yet extremely confident that I will be in my own home very soon. If I could give these guys a 10 star rating they would already have it. If you need your credit repaired or something fixed this 100% is the place to go. Definitely recommend!

Date of experience: March 14, 2025

Rated 5 out of 5 stars

It was a quick process to sign up

It was a quick process to sign up. Everything was explained clearly. Greg made it feel personal by congratulating us on the decision to buy our first home. I look forward to working with The Credit Pros.

Date of experience: March 14, 2025

Advertisement
Rated 5 out of 5 stars

Great program

Great program

Date of experience: January 08, 2025

The Credit Pros logo

Reply from The Credit Pros

Thank you for your positive feedback on the program. We are committed to delivering quality and appreciate your support. If you have any suggestions or further comments, please feel free to share.

Rated 5 out of 5 stars

The team here is very accommodating

The team here is very accommodating. Great customer service.

Date of experience: March 13, 2025

The Credit Pros logo

Reply from The Credit Pros

Thank you for your kind words! We take pride in providing exceptional customer service and are glad to hear that our team's efforts have met your expectations. Your feedback is appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look