I got a very detailed explanation of what each item means and I received all the help I needed to make a decision for my future.
Velliv Reviews 1,409
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Constructive overview of pension scheme and life insurance. I had a meeting with Frank at Velliv, and I couldn’t be more satisfied with the experience. He took the time to explain everything about my life insurance and pension scheme in a way that was clear, thorough, and easy to understand. He was patient with all my questions and ensured I had all the information I needed to make informed decisions.
Camilla Rølling was extremely nice and helpful and gave me great advice. Thank you Camilla :-)
Peter, was very helpful and explained all options clearly.
Company details
Written by the company
I Velliv vil vi gerne give alle vores godt 420.000 kunder mere ud af livet. Det betyder, at vi gerne vil sikre, at du med din pensionsordning hos os føler dig både menneskeligt og økonomisk tryg i din tid på arbejdsmarkedet, hvis du bliver syg eller kommer til skade såvel som i din tid som pensionist.
Contact info
Lautrupvang 10, 2750, Ballerup, Denmark
- 70 33 99 99
- trustpilot@velliv.dk
- velliv.dk
Replied to 98% of negative reviews
Typically replies within 24 hours
Johnny was patient and helpful
Johnny was patient and helpful, appreciate his assistance in the review I had with him regarding my pension
Date of experience: February 20, 2024

Reply from Velliv
Policies and retirement plan
Got to know how policies, retirement plans, health insurance works here, John presented it well.
Clear, detailed presentation
Date of experience: February 20, 2024

Reply from Velliv
Knowledgeable Pension Advisor
Out of curiosity, I had to book a meeting with my pension advisor for me to gain more knowledge about my pension -- e.g. How my pension is being invested and what I should expect when I go on pension. Johnny Holm is the pension advisor who was assigned to me. During our meeting, I never had an issue with Johnny as he was very knowledgeable about the subject matter and very accommodating for any question I asked during our meeting. The atmosphere in the meeting was very light, open and natural -- so I was able to ask questions and got the right answers.
Date of experience: February 05, 2024

Reply from Velliv
Their services are buggy and support…
Their services are buggy and support takes weeks to reply.
Date of experience: January 18, 2024

Reply from Velliv
Good plans, easy to talk to advisors.
Easy to communicate, holistic pension and insurance policies. Clear requirements and opportunities.
Date of experience: December 18, 2023

Reply from Velliv
Thanks for the great service
Hi Sebastian,
Thank you for your time. The information we received from you was extremely helpful. My husband and I recently relocated to Denmark, and this was the most informative session we had with an expert regarding insurance and pension etc :-)
Date of experience: November 13, 2023

Reply from Velliv
excellent service
excellent service. very clear and provided the required information
Date of experience: November 09, 2023

Reply from Velliv
Pleasant and informative experience…
Pleasant and informative experience with Velliv.
Velliv helped and guided me through the pension options in a very great way. Johnny Holm was my advisor and he did an excellent job.
Date of experience: October 11, 2023

Reply from Velliv
It was a great insight to my pension…
My advisorJohnny Holm was very helpful and provided me with an insight to my pension scheme with velliv, expectations and further investments.
Date of experience: October 11, 2023

Reply from Velliv
I would rather choose something else
Not happy, neither with their support, nor with their way of doing business. So I am moving to another company.
This "change" is going to cost me 2050,- for their "ekspeditionsgebyr" and this reflects their policies that I am talking about... AKA too expensive for such a small thing
Date of experience: July 17, 2023

Reply from Velliv
A great introduction to insurance and…
A great introduction to insurance and pension coverage. Had Johnny Holm as pension adviser. He was very qualified and friendly, and did not try to "sell" me something, but instead informed me of the pros and cons of their products.
Date of experience: June 21, 2023

Reply from Velliv
Katja provided exceptional pension…
Katja provided exceptional pension planning services. She was professional, patient, and explained complex financial concepts clearly. I feel confident in my retirement planning thanks to her expertise and would highly recommend her to others. Thank you, Katja!
Date of experience: May 11, 2023

Reply from Velliv
Their costumer service was rude and…
Their costumer service was rude and condescending. Instead of trying a solution I was given the “if you don’t like it go elsewhere”, with no sense of empathy, understanding nor service to costumers over their own/their collaborators mistakes.
I really dont recommend dealing with companies that value costumers so little and are unapologetically unkind, specially on matters as serious as health and pension.
Date of experience: April 21, 2023

Reply from Velliv
Great advisor and very helpful talk
Just had my first pension meeting with Velliv and it was a super positive experience! I can warmly recommend my advisor Johnny Holm. He explained everything in a way that I understood (for someone who never dealt much with pension questions before a big plus :)) and gave me great advice while walking me through the different options, without being pushy. Many thanks!
Date of experience: March 16, 2023

Reply from Velliv
Trusted and good advise
Today, I had my first meeting with Velliv and many thanks to Johnny Holm for the good presentation and advise for the producst and the coverage explanations.
Date of experience: March 08, 2023

Reply from Velliv
For some strange reason Veliv is unable…
For some strange reason Veliv is unable to calculate my annual retirement amount. I had called them twice where they say is a mistake not easy to fix and cannot give a date when will be corrected. It´s their obligation to provide me this info in a blink of an eye but they lack capacity to fix their own problems and have no rush to amend their faults. This is critical information that I am as a loyal paying customer have the right to know. What is going on Veliv? Is it a bigger problem I should worry about? Projecting my pension age funds shouldn't be complex unless there is a big problem going on? Please fix you error immediately, I´ll continue taking further actions until you fix the issue and don´t recommend this company to anyone!
Date of experience: February 28, 2023

Reply from Velliv
Great first encounter with Velliv and their services
My meeting with Velliv (as represented by Johnny Holm) was a thoroughly positive experience as it helped to clarify everything I was unsure about and offered the kind of guidance and advice that I needed. I came away with the strong sense that my affairs are being expertly handled and managed by a team of judicious and professional brokers.
Date of experience: February 20, 2023

Reply from Velliv
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