ACityDiscount Reviews

4,917  Excellent
TrustScore 5 out of 5

4.9

In the Kitchen Supply Store category

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Reviews4.9

4,917 total


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Rated 4 out of 5 stars

The replacement seat we ordered was as…

The replacement seat we ordered was as expected. Fit our dining chair well, quality appears good. Shipping was 2x the cost of the seat, but that is not the seller’s issue. Arrived in the time frame we were given.I would definitely order from them again!

Date of experience: December 28, 2024


Rated 5 out of 5 stars

Dax is very professional

I have purchased many items from Dax, and he is very professional. Whenever I need something for the restaurant, he is the first person come up to my mind because I know I can always count on him.

Date of experience: December 16, 2024


Rated 5 out of 5 stars

Updates on my order delivery sent…regularly.

Updates on my order delivery sent regularly. Item was packaged very well and came quickly. Advice/ suggestion emails were helpful. Spoke once to a very nice, helpful representative. All in all, excellent service and product!

Date of experience: November 27, 2024


Rated 4 out of 5 stars

Overall good

Only issue we had was for the second time ordering one of your products, we set up a box truck delivery and both times the items arrived via semi. Our lot doesn't accommodate a semi and we paid for the box truck delivery.

Date of experience: November 13, 2024


Rated 5 out of 5 stars

Exceeded Expecation

ACityDiscount exceeded all our expectations. We initially purchased from this vendor because their pricing was the most reasonable. Little did we know that they would provide amazing customer service as well. We ordered a fairly large order of ice machines, and we were contacted by phone to verify our order and answer any questions. Shipping was incredibly fast. Communication through the whole processes was excellent. ACityDiscount will be my first stop next time I'm looking for source equipment.

Date of experience: October 26, 2024


Rated 5 out of 5 stars

Great place!

all the sales guys there were very helpful and friendly. they answered all our questions. I did not know they were there but i am glad that I know now. I will be getting my stuff from them instead.

Date of experience: December 13, 2024


Rated 5 out of 5 stars

ACityDiscount goes above and beyond in…

ACityDiscount goes above and beyond in everything to do with quality customer service. They are friendly and supportive. They know their merchandise. We were relaxed because they kept in great contact with us all the way to delivery. What we ordered came and we couldn't be more happy.We highly recommend this company. Thank you all for dealing with us here in Vt. Take care... until we order again

Date of experience: October 12, 2024


Rated 5 out of 5 stars

Maria was top notch

My experience with Maria was top notch, she was so personable, my sandwich prep unit electricity went out and I did t know what to do. I purchased my item from this company and she went out of her way to make sure I was well taken care of, she called multiple times to the manufacturer to make sure they called me to direct me on what to do and has had so many follow up calls to ensure everything was settled, felt really great that someone cared so much

Date of experience: November 04, 2024


Rated 5 out of 5 stars

Great Service!

Product was delivered quickly as expected. The sales rep was very helpful and knew exactly what I needed the first time. Thanks very much.

Date of experience: December 02, 2024


Rated 5 out of 5 stars

Needed a New Ice Machine NOW - Problem Solved!

Our commercial ice machine failed and we needed a new one quickly - in the midst of a summer heatwave... ACityDiscount found us the right machine and had it delivered in less than a week - all other sites were quoting 6-12 week lead times. Thanks! P.S. Brian Bennett was fantastic to work with - great follow-up and service delivery!

Date of experience: July 03, 2024


Rated 5 out of 5 stars

It was a good experience

It was a good experience. A few scratches getting it inside, but I'll accept it. My sales rep was incredible! Her service alone set the bar for me, as I was on the fence from a previous experience with the company.

Date of experience: September 28, 2024


Rated 5 out of 5 stars

OUTSTANDING EXPERIENCE!

William and the warehouse guys were outstanding. I could not have asked for a better experience. The warehouse team who helped me went above what I expected to help me get loaded. I am a repeat customer and I WILL BE A REPEAT customer because of your staff and the quality products you carry IN STOCK! WOW

Ken Nix
Gedney's Restaurant & Grill

Date of experience: July 01, 2024