8,843 total
This company takes too long to ship even in stock items. Then they partner with unreliable courier like Purolator adding even more delays to their deliveries then putting the blame on bad weather and Canada post strike .I ordered on Dec 08 up to now Jan 03 2025 I have yet to receive my order.
Date of experience: January 01, 2025
While there was a slight shipping delay due to a warehouse move, the package was shipped in a reasonable time frame. I got exactly what I ordered and they shipped using my preferred carrier. Excellent customer service and great prices on Milwaukee. Best I could find in Canada.
Date of experience: September 18, 2024
Reply from Atlas Tools & Machinery
Hi A-Dub,
Hey there, happy camper! Thanks a bunch for understanding the little hiccup with the shipping delay. We're stoked to hear everything arrived just as you wanted, carrier and all! Your shoutout about our customer service and the sweet deals on Milwaukee really warms our hearts. Thrilled to be your go-to spot in Canada for the best prices around. Looking forward to helping you gear up for your next project!
Kelly M.
Everyone at Atlas has been super helpful! If they can't answer your question immediately- they follow up as soon as possible to get you the answers you need.
Date of experience: October 01, 2024
Reply from Atlas Tools & Machinery
Dear Sarah,
Absolutely! We, at Atlas, are thrilled to extend our support to esteemed customers like you. It brings us immense joy to know that our team has been of assistance to you. Please don't hesitate to get in touch if you have any inquiries regarding our products, or if you're seeking advice on tools and machinery that could facilitate the completion of your projects.
Warm regards,
Kelly M.
Couldn’t recommend ordering from atlas enough, ordered from Ireland was shipped on Thursday and arrived Monday afternoon so very quick delivery and very good prices, also very helpful and fast at answering any queries I had. Tax and import duties in Ireland work out at around 25% of total price excluding shipping for anyone who’s interested. Will be ordering again in the future, couldn’t fault the whole experience.
Date of experience: September 16, 2024
Reply from Atlas Tools & Machinery
Thank you so much for the feedback and 5 Star Review! We really appreciate you helping to share the word about us!.
Mike D
It was a pleasure dealing with Atlas. No ifs or buts, they just delivered what was promised, professionally and efficiently much better than what I was expecting. later, I requested a copy of the invoice and it was sent to me within a few hours. Who else does that?
Date of experience: August 01, 2024
Reply from Atlas Tools & Machinery
Hi Antonio,
Thank you so much for your kind words! At Atlas, we strive to ensure that your experience with us is seamless and exceeds expectations. It's wonderful to hear that our team's professionalism and efficiency made a positive impression, and we're delighted we could promptly assist with your invoice request. We're here for you anytime you need us, and we look forward to serving you again soon!
Kelly M.
Item received promptly in good condition called customer service to see about my order the told me it was already processed from Saturday to Monday was very pleased thank you atlas. Will be back for a diamondback tool belt!!!!
Date of experience: July 22, 2024
Reply from Atlas Tools & Machinery
Hi Allan,
We are so grateful that you took the time to leave us with an AMAZING 5-star review and we are also SUPER happy to hear that you will be back!!!
Kelly M.
Their website was up to date and accurate. When I called to confirm stock levels and pricing I received personal assistance and had an order in hand within minutes. The customer service person I spoke to was knowledgeable, friendly and pleased to assist.
Date of experience: July 26, 2024
Reply from Atlas Tools & Machinery
Hello Greg,
We are delighted to hear that you had an amazing experience with us! We are also very pleased that you enjoyed the service that you received from our knowledgeable and friendly staff! We do strive to provide the best customer service - We cannot wait to serve you again!
Kelly M.
From Adelaide South Australia I thank you for the smooth transaction. Received in record time great customer service � highly recommended 👌
Date of experience: November 22, 2024
I purchased M12 Milwaukee batteries.
The price was great. The order process was simple. The product arrived at my door as promised couldn’t be happier.
Date of experience: September 11, 2024
Reply from Atlas Tools & Machinery
Hi Neil,
Thank you so much for your five-star review regarding your purchase of the M12 Milwaukee batteries. Our team works hard to ensure competitive pricing, a seamless order process, and timely delivery, so knowing that we've met your expectations is incredibly rewarding. We're here for you anytime you need us. Thanks again for choosing us and for taking the time to share your happiness!
Kelly M.
As usual Atlas is the place to go. Great selection, fast shipping, competitive price. Plus decades of experience. Why bother with that orange place just shop here
Date of experience: August 07, 2024
Reply from Atlas Tools & Machinery
Hi Blair,
Thank you so much for your 5-star review! We're thrilled to hear that Atlas Tools and Machinery continues to be your go-to place. Your recognition of our great selection, fast shipping, competitive prices, and our decades of experience truly means a lot to us. We agree, why bother elsewhere when you have everything you need right here? We look forward to continuing to serve your needs. Thanks for choosing Atlas and for being such a valued member of our community!
Kelly M.
Best price I could find and the shopping experience was flawless. Unit arrived quickly and was packaged in 100% recyclable packaging. I couldn’t have been more pleased!
Date of experience: August 20, 2024
Reply from Atlas Tools & Machinery
Thank you for the 5 Stars and the review! We love to hear this from our customers!
Mike D
The product arrived very quickly. I think it took about 3 days to get here.
The product worked pretty good for the price. Definitely the power shears that attach to an impact driver made it wa easier to cut my steel roof panels lengthwise. They did struggle to cut horizontally though because of the ribs. I would recommend the power sheets that actually remove about a quarter inch of material as it cuts. They handle the ribs a lot better. Or use a circular saw with a fine tooth carbide blade put in backwards. That works well too. Especially if you setup a jig for the circular saw to sit in.
But I was very glad I bought the shears and the price was very good and the Dewalt shears were very good quality and easy to setup and use.
Would definitely buy from Atlas again.
Date of experience: August 19, 2024
Reply from Atlas Tools & Machinery
Hi Joel,
Thank you so much for taking the time to share your experience! We're really glad to hear that your product arrived quickly and that you found it effective, especially for the price. It's great to get your insights on cutting steel roof panels, including the challenges with horizontal cuts due to the ribs. We appreciate your recommendations for others working on similar projects.
Your satisfaction with the quality and ease of use of the Dewalt shears means a lot to us, and we're happy they served you well. We aim to provide valuable products at great prices, and your feedback helps us know we're on the right track.
Kelly M.
The prices are great for Canada and the shipping was quicker than expected. I'm completely satisfied with all my purchase and multiple dealings with Atlas.
Date of experience: August 27, 2024
Reply from Atlas Tools & Machinery
Hi Jason,
Thank you so much for your wonderful feedback! We're overjoyed to hear that you found our prices competitive and our shipping speed exceeded your expectations, especially within Canada. Your complete satisfaction with all your purchases and interactions with Atlas is something we strive for with every customer. Thanks again for choosing Atlas!
Kelly M.
Purchase some drill bits. In stock, competitively priced, good communications, and delivered to me in a day. (GTA). What more could I ask for. Thanks
Date of experience: September 04, 2024
Reply from Atlas Tools & Machinery
Thank you for the review and the 5 STARS!! We are happy to hear everything went well with the order!
Mike D
Nothing but good things to say about Atlas, great products, prompt shipping, and their support team is responsive and helpful.
Date of experience: September 03, 2024
Reply from Atlas Tools & Machinery
Thank you so much for the 5 Star review! We will share this with our teams
Mike D
They didn’t have the blower in stock but when I called they told me that they were expecting a shipment in a couple of weeks and everything worked out fine.
Date of experience: August 12, 2024
Reply from Atlas Tools & Machinery
Hi Pete,
We are beyond thrilled to see your glowing review! At Atlas Tools and Machinery, we know that not having the right tool in stock can be a minor setback, but we're all about turning those moments into opportunities for exceptional service. We're so happy we were able to reassure you over the phone about the upcoming shipment of blowers and that everything worked out seamlessly in the end. Your patience and trust in us mean the world to our team. Thank you for taking the time to share your positive experience, and we look forward to serving you again in the future. Your satisfaction is, and will always be, our top priority!
Kelly M.
Atlas had a nice sale price on the Ego 5Ah battery which is not often seen with a quick free 2 day delivery using Purolator.
Date of experience: September 10, 2024
Reply from Atlas Tools & Machinery
Hi Jeff,
Super stoked to hear you're happy with the Ego 5Ah battery deal and our lightning-fast delivery. Isn't it awesome when you get that kind of win? We always try to keep things smooth and speedy, just like a well-oiled machine. Enjoy the extra juice for your tools, and remember, we're here whenever you need another gear for your projects. Keep rocking those DIYs! Cheers!
Kelly M.
Always have a great experience ordering online from these guys. Fast shipping. They don’t wait forever to process orders.
Date of experience: August 08, 2024
Reply from Atlas Tools & Machinery
Hi Ashton,
We're delighted to hear about your consistently great experiences with us! At Atlas Tools and Machinery, we understand the importance of fast shipping and efficient order processing. Thank you for recognizing our efforts to serve you better with each order. We appreciate your continued trust and look forward to fulfilling your future tool and machinery needs.
Kelly M.
It’s always easy to order from Atlas. Especially knowing that they provide fast shipping, and I always know I am getting the best deal.
Keep up the good work.
Date of experience: August 12, 2024
Reply from Atlas Tools & Machinery
Hi Alexander,
Thank you for the great review! We're happy to hear you've found ordering easy and are pleased with our fast shipping and deals. Your satisfaction is our success. Looking forward to serving you again!
Kelly M.
Had a size concern but they addressed it promptly. Item arrived in mint condition and very quickly. Will be purchasing from them again in the future.
Date of experience: August 26, 2024
Reply from Atlas Tools & Machinery
Hi Andrew,
Thanks so much for sharing your experience! We're glad to hear that we could promptly address your size concern, and even happier to know your item arrived quickly and in mint condition. Your satisfaction is our top priority, and hearing that you're planning on future purchases with us is the best kind of compliment. Thank you for choosing us.
Kelly M.
