Bank Norwegian Reviews

All the security promises are a lie. After a merchant was hacked and the target bank was secretly changed, I immediately blocked the card, wrote to support and requested a complaint.
This was rejected on the grounds that the transaction had been confirmed - several thousand euros were lost.
The reason that the transaction was confirmed simply makes no sense. This is always the case when you make a transaction using a credit card. This means that the VISA chargeback procedure can never be used.
The merchant does not have to send anything, the money is never safe via Bank Norwegian.

Avoid at all costs!

Date of experience: January 30, 2025

Using Bank Norwegian Visa Credit Card in Denmark for half a decade now. They reduced the cashback programme from 1% to 0.5% which was a bit of a bummer, but all-in-all still nice to get money back on everything you buy.

Good app as well, only downside is still the manual payment work every month of settling the monthly bill.

One can also add Cashback med Visa on top to get even more back as a consumer in certain stores.

Date of experience: September 29, 2024

Not able to use my Norwegian card to pay money into my stock trading account because it's illegal in Norway!?!?!?!
This is Denmark, not Norway. I have since been spending huge amounts using my Mastercard for paying money in to my trading account.

Date of experience: July 07, 2020

So far good. I used the card in many different palace, online and also other countries, in Euro and other currencies, till now everything went smoothly.

Date of experience: February 10, 2024

Most likely discriminating people. Got rejected twice despite stable job with high income. They do t provide reason for rejection and the only thing that can make sense is where you come from is not suitable to them

Date of experience: January 03, 2024

I am on vacation and bank Norwegian just declined their service and locked my card due to “conspicuous activities” which was paying at a store and trying getting money at the atm.
The only option from Bank Norwegian is to order a new card but I’m on vacation. That makes no sense. After all, the conspicuous activities were triggered by myself. Maybe some more communication would have helped instead of just locking my card irreversibly.
I don’t need a credit card which is not reliable in need.

Date of experience: December 10, 2024

This is really good Bank

Date of experience: December 30, 2024

Easy , efficient, more the perfect

Date of experience: November 18, 2024

Quite a disappointing experience with this so called ’bank’. Interest is high, and repayments are structured in a way that you’ll pay all the interest up front before paying any significant amount off your debt. You are charged for almost everything and not a very compassionate company to deal with. I.e. Having reasonable discussions around settling a debt. Don’t do it basically. If you work for Norwegian Bank, perhaps you should work for a company who cares!

Date of experience: January 22, 2023

Bad experience with this bank. Transfers from other banks might take weeks (or get lost). I transfered money from other account one week ago, and they claim that they did not receive it.
I'm worried they lost my money and dissapointed with the bad service, taking long to reply emails and not offering solutions.

Date of experience: May 24, 2023

I have 2 other credit cards, this bank had the most complicated processes compared to others. You need to cancel your credit card in written letter. Who does that in 2023?
There are hidden costs that comes after openning the account

Date of experience: April 12, 2023

I live in Sweden. I would not even give this a star. Their insurance does not work and is only for marketing purposes. I have tried it two times for two actual cases and has not worked at all. The way they investigate the cases is very not Norwegian and therefore I do not recommend this bank and their card and their insurance to anyone.

Date of experience: August 28, 2021

Worst experience ever!
Don’t recommend them at all! I made the mistake of opening a savings account in their shi**y bank, basically you can transfer money to their bank, but if you need your money, or want to transfer it to another bank’s account, it will take weeks! They ask you why you are taking money out of your own account, what are you spending it on, where did it come from, (no one asks you these when you transfer money to their bank) but to take your own money out seems impossible! No one answers any of your questions! There’s no customer service in English either on their website, app, or phone calls! No one provides you with any useful information! They just reply to your emails politely without actually helping you! Their emails wind up in your junk folder! Such a shi**y company! DON’T BE FOOLED BY THE INTEREST RATES! Stay away from them!

Date of experience: March 06, 2023

Do. Not. Do. It.

These guys are as close to loan sharks as they come.

I set up a credit card with them to get flight points.

I paid automatically every month via my bank. Only to find out that Bank Norwegian - by default - sets your payments to the lowest amount possible (3.5% of your outstanding, which means they can charge 19% interest).

Date of experience: January 26, 2024

It won’t allow me create a card with a Romanian nationality. Changed to danish, same settings and it worked. Don’t worry, I closed it immediately. I anyway don’t want to use such a company.

Date of experience: December 12, 2019

My account blocked from two weeks ago due to checking my transactions.
I sent them my proofs and reasons regarding my transactions but the bank does not care and still I am not able to work with my account.

Date of experience: July 07, 2020

I am very satisfied, I recommend :)

Date of experience: October 11, 2024

I'm writing this review from Spain. They have an spanish web domain and their web is fully in spanish, so they give the impression of being like any other branch of a foreigner bank operating in Spain, like ING or N26.
Opening an account with them is easy, but closing it is impossible (you have to request cancellation by email, and they don't respond).
The IBAN is Norwegian, but they do not say that information in the savings account information section of their website.
The interests are good, currently 3.7% per year. However, the interest payment is annual. They don't say that on the savings account information page either.
The operation of the account is null. It is strictly a savings account, with no other features. You cannot have a card, you cannot direct debit payments, and you cannot make transfers from it to other people.
The product is simply a savings account to which you can move money to and from your account in another bank, with a foreign IBAN (which requires extra paperwork with the Treasury) and with payment of interest at the end of the year. All of these nuisances, which were not clearly detailed on their web, do not compensate the extra gains from the interest rates. So, I withdrew all the money from the account before it generated any interests and tried to close it.
But they don't make it easy to close an account. In fact, to this day it's still open.

Date of experience: May 13, 2024

I tried to order a credit card, the system to make all was a little complicate, I lose really time, and when I did, they didn't accept my order because....
Never more I will try with them...

Date of experience: May 02, 2023

Very Good service

Date of experience: October 01, 2024