EZ Living Interiors Reviews

3,780  •  Excellent
TrustScore 5 out of 5

4.9

In the Furniture Store category

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Reviews4.9

3,780 total


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Rated 5 out of 5 stars

Brilliant

We ordered a table from Ezliving online to be delivered to our new home. It arrived in to Belfast before Christmas and we were able to delay the delivery until January when we got our keys. It was delivered today by two lovely guys Jordan and James who offered to assemble the table, they had it up in 5 mins and took all the packaging with them, can’t complain brilliant service from them😊!

Date of experience: January 16, 2025


Rated 5 out of 5 stars

Pleasing experience

Teresa approached us shortly after entering the store in Holywood. We were just browsing at that stage and she gave us the space to do so. We left the store and looked around others in the vicinity. We then returned to EZ Living as we had seen an item that we liked. Teresa spoke to us again and was most helpful in answering all our questions. She guided us through the buying/delivery processes seamlessly. A most pleasant buying experience 😀

Date of experience: January 13, 2025

Reply from EZ Living Interiors

Hi Anne,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors


Rated 5 out of 5 stars

Visited the Boucher Road store on…

Visited the Boucher Road store on Thursday and had the pleasure of being looked after by Simon. We were looking for a new suite and ended up with a suite, dining table, side board, coffee table, side table and rug. It was great to get all these items in the same place.
Simon was really helpful and let us take our time deciding what we wanted giving us all the information and help we needed end even made us a coffee while doing so. The level of customer service was second to none. Thank you Simon😊

Date of experience: January 09, 2025

Reply from EZ Living Interiors

Hi Sean,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors


Rated 5 out of 5 stars

Super friendly staff…

I was looking to purchase a sideboard and approached Simon at the till. Simon was very helpful and informative about the sideboard and even managed to secure me a 10% discount from the store manager as I was considering purchasing after Christmas. Simon was super friendly and very pleasant to chat to. Thanks so much Simon. 😊

Date of experience: December 05, 2024

Reply from EZ Living Interiors

Hi Dianne,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors


Rated 5 out of 5 stars

Excellent store, excellent friendly, helpful staff

My wife and myself visited the EZ Living store in Coleraine on 10th January 2025. We purchased 6 dining room chairs and cushions for our sofas. The lady who attended to us, Laura, was extremely helpful and friendly. This is an excellent store with lots of choice and very helpful and attentive staff. We will definitely be back and would strongly recommend other people to pay a visit. Thank you EZ Living.

Date of experience: January 10, 2025

Reply from EZ Living Interiors

Hi Gareth,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors


Rated 5 out of 5 stars

Had a really good experiencing buying…

Had a really good experiencing buying our sofa from EZ Living. Dylan was attentive and provided a number of recommendations after speaking with us and listening to what we were interested in. Really impressed with his knowledge of their range, and really efficiently narrowed down our search to a few sofa. Helped us find exactly what we were looking for. Sofa is on its way now and looking forward to it arriving!

Date of experience: December 30, 2024

Reply from EZ Living Interiors

Hi Eddy,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors


Rated 5 out of 5 stars

I recommend this store if you value customer service …

We went into the Holywood exchange store having attended a number of other stores in the area and being ignored by the staff as they all stood talking. The store was busy but as we sat on the sofa Phil approached my partner almost immediately and was helpful from the second we spoke to him. He even tried to help us find a specific style of dining table that we are trying to find.
I would highly recommend this store to anyone who still values customer service.

Date of experience: January 11, 2025

Reply from EZ Living Interiors

Hi Casey,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors


Rated 5 out of 5 stars

Great choice & good prices for quality furniture

Excellent selection of good quality furniture. I was able to buy furniture for 3 rooms. All choices suited our needs perfectly. Simon at the Boucher Rd branch was really helpful, thorough and took care with our entire order.

Date of experience: January 12, 2025

Reply from EZ Living Interiors

Hi Brenda,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors


Rated 5 out of 5 stars

Friendly staff and lovely store

Visited Boucher Road store on Thursday 9th January
Lovely store with great selection of tables and chairs - we purchased table and Simon McConnell was excellent- very friendly and helpful

Date of experience: January 09, 2025

Reply from EZ Living Interiors

Hi Heather,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors


Rated 5 out of 5 stars

I bought a sofa from the Holywood…

I bought a sofa from the Holywood exchange store from a member of the team called Dylan. Dylan was so helpful from start to finish, I originally seen the sofa in the Boucher Road store but was not impressed with the customer service that I left and visited the Holywood exchange store. I visited the store twice before I purchased the sofa and Dylan was so informative, patient and had time for me. First class service! Thank you!

Date of experience: January 08, 2025

Reply from EZ Living Interiors

Hi Jayne,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors


Rated 5 out of 5 stars

Great service, cute products

Dylan was very helpful when I buying furniture and cushions for Mum’s care home room. I may be biased but I think she got the cutest room in the care home with her little oval side table and townscape cushions on her window seat.

Date of experience: February 22, 2024

Reply from EZ Living Interiors

Hi Janna,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors


Rated 5 out of 5 stars

We great customer service.purchased new living room furniture…

We purchased new living room furniture from Donna Barbour at Boucher Road. Great customer service and tremendously helpful in finding an even better alternative when one item was out of stock. Many thanks to Donna and the whole team at EZ. Thoroughly recommended.

Date of experience: December 01, 2024

Reply from EZ Living Interiors

Hi David,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors


Rated 5 out of 5 stars

Found a fantastic table and picked…

Found a fantastic table and picked chairs from a different table set with no issues. Donna Barbour sorted us all out with no issue. Delivery was arranged team set up table with no fuss, tidied up after and took all rubbish away. First class service

Date of experience: December 10, 2024

Reply from EZ Living Interiors

Hi Michael,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors


Rated 5 out of 5 stars

Excellent customer service

We were looking for a new suite and were lucky to meet Donna Barbour who knew everything about the suites we looked at.Excellent customer service at it's best,so helpful and courteous.We didn't feel.pressured to.purchase anything but she guided us through our questions with ease and we settled on two sofas and a chair and nine beautiful cushions..We have had them from November and are very happy with our purchases.A great choice of sofas and superior to other stores we visited.
A valued member of staff who knows their products inside out.thanks for making our experience an enjoyable one.

Date of experience: September 14, 2024

Reply from EZ Living Interiors

Hi Arlene,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors


Rated 5 out of 5 stars

Arrived on time and great service …

Arrived on time and delivery drivers David M and Jamie Mc were very helpful, worked quickly and tidily - wouldn’t even take a cup of tea.

Date of experience: January 13, 2025

Reply from EZ Living Interiors

Hi Julie,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors


Rated 5 out of 5 stars

Dining Table Purchase

We worked with Jason Duffin on purchasing a dining room table for our new home. He was so kind and helpful, informative, honest but never pushy. They had exactly the table we were looking for and worked with us to get the special discount even after the special was ending. It was our first experience with EZ-Living and we plan on returning for our bedroom furniture. Thank you!

Date of experience: January 05, 2025

Reply from EZ Living Interiors

Hi Sarah,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors


Rated 5 out of 5 stars

Donna is superb!

Donna is superb and really did her job - we came in for chairs and left with them and a sofa! She listened to what we wanted, our concerns and suggested another option which we loved and bought! Thank you for helping us with our impulse buy!

Date of experience: January 12, 2025

Reply from EZ Living Interiors

Hi Claire,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors